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Create a IRFC with the request for a new Exchange
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Internal integration team is informed
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Exchange configuration guide to customer
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Router/Workplace management configuration
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Migration future reservation inplannen
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Integration (Graph) by Sales
The internal Integration Team is informed about the new implementation of the Exchange Integration (Graph) by Customer Support
Arrange available capacity for the implementation by PS
Forward the Exchange and Azure configuration guide to the customer by PS
The guide can be found here: Exchange and Azure configuration guide
(still to be added → a easy to download PDF file of the configuration guide article to directly send to the customer)
Configure the Router and Workplace Management by PS
The guide can be found here: Workplace Management configuration guide for Exchange Sync
Some parts in the configuration can only be done if the customer is done configurating Exchange and Azure
In case the customer has an existing Exchange enviroment, the already created future reservations need to be migrated. Ask the customer how many rooms (room mailboxes) are in scope for the integration by PS. Based on this number, the (currently manual) migration need to be planned by the Integration Team in India.
Note:
Setup effort partly depends on the number of room mailboxes to sync (ask salesenablement@spacewell.com)
If the client desires to do testing with several rooms before the full scope of rooms is implemented, only add the rooms in scope for testing to the External App.