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Comment: Reverted from v. 11

This document describes the actions that need to be performed in Microsoft Exchange and Microsoft Azure to implement the Reservation Sync Interface for Spacewell Workplace Management.

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This configuration guide is applicable for Microsoft 365 Exchange Online including hybrid* Exchange setups. This configuration guide is not applicable for on-premise Exchange servers.

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Note

It is important that the settings in Exchange are aligned with settings in Workplace Management. For example, if the BookingWindowInDays of the meeting room is set to 180 in Exchange, but in Workplace Management you can reserve up to 2 years into the future, the meetings created from Workplace Management will not be synced to Exchange.

AutomateProcessing

This parameter decides if the meeting requests from users are automatically accepted by the room mailbox or delegated to a user who is the room admin. If you have not specified any booking delegates in the room mailbox setting, then this should be set to AutoAccept.

BookingWindowInDays

This parameter decides how far ahead in future the room can be booked. This value is by default 180. Make sure this setting is in line with the meeting rooms setting in Spacewell Workplace.

ConflictPercentageAllowed

This parameter determines if the room is unavailable for a few occurrences of a recurring series, but is available for the majority of it then it should still accept the series as a whole or not. If this setting is set to 0%, a recurring reservation is declined, if at least 1 conflict occurs. Make sure this setting is set properly to prevent out-of-sync situations.

Delete Subject & AddOrganizerToSubject

By default, when a room mailbox receives a meeting, it removes the subject when saving the invite in its calendar. Consequently the meetings subject is also not synchronized to Spacewell and the Spacewell touchpoints display the Organizer’s name instead of the subject.

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Appendix

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hybrid
hybrid
* Hybrid means that the room mailboxes are cloud native and user mailboxes may be synchronized with an on-premise Exchange Server. Also see which scenario’s Microsoft supports in regards to Hybrid setups: https://techcommunity.microsoft.com/t5/exchange-team-blog/the-end-of-the-rest-api-for-on-premises-mailboxes-preview/ba-p/3221219

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