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Learning Objectives

After reading this article you are:

  • Familiar with the steps needed to integrate Workplace Management with Workplace Experience on the Workplace Management side.

Info

Normal procedure to setup an environment is:

  • Execute the initialization wizard.

  • Followed by one or more Solution-Based RolloutsModule activations.

When implementing the Workplace App with Workplace Management reservations running on the background, the setup is a bit more extensive. Please follow the steps in the WPM-WPE integration articles.

Why do we need to integrate?

Two platforms are needed to make the Touchpoints work (e.g. the Workplace App work and Kiosk: Axxerion and Cobundu. In the integration process a unique connection between the two platforms is setup, allowing the transfer of data directly between the two databases.

What information is in Workplace management?

When making a reservation via a touchpoint, in the background a reservation is created in Workplace Management. The information needed to create the reservation resides in Axxerion. Think about:

  • Users (note: user reside in both Workplace Management and Workplace Experience)

  • Access restriction

  • Properties, areas, meeting room, etc. (including categories used for mapping)

  • Availability of areas and meeting room

  • Regimes

  • Reservations

When can I start my WMP-WPE integration?

  1. The first step is the creation of both an Axxerion and a Cobundu environment. After requesting these environments via the proper channel, the environments are created by Workplace Support.

  2. When the environments are ready you will receive the login credentials. You can now start your implementation.

  3. In the process of creating the environments some basic integration settings, that are not accessible for administrators, will be set for you. One of your first tasks is to verify these settings. This will be explained in these integration articles.

  4. You always start with setting up the integration on the WMP side.

In the articles that follow we will explain step-by-step how to setup and troubleshoot the integration between the two environments.

Main steps for the WPM-WPE integration

  1. Initialize the Workplace Management environment (skip the imports!)

  2. Execute the Workplace Experience: reservation Solution Based RolloutModule activation

  3. Configure the integration in WPM

  4. Continue the setup in Workplace Experience

Steps 1 through 3 are described in detail in the WPM-WPE integration: setup guide article.

Summary

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  • Two platforms are needed to make the Workplace applications work (App//Go/ Room displays/ etc.): 1) Axxerion and 2) Cobundu.

  • When making a reservation via a touchpoint, in the background a reservation is created in Workplace Management. All information needed to create the reservation resides in Workplace Management.

Exercise

  •  NA

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