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Workplace Analytics is the product in which comprehensive dashboards can be made available to a customer regarding reservation data from Workplace Management (WPM). For more More information about these dashboards can be found here: Dashboards.
To set up these dashboards for a Workplace Management customer, an integration needs to be established between the Workplace Management client and the Workplace Analytics client. Most of this integration work is on the Workplace Analytics side. In Workplace Management, only the integration setup via an of the External app and related information needed by App and fowarding the relevant integration information to the Workplace Analytics side to set up the integration team is required. This article focuses on setting up this the Workplace Management part of the integration (Workplace Management side).
Who should read this article?
This article is written for implementation consultants.
Prerequisites before setting up the integration
Before setting up the integration on the WPM Workplace Management side, the following Prerequisites prerequisites are neededimportant:
The reservation module is needs to be activated (The the integration is based on reservable objects and reservations)
Incoming web services , including and the use of a registration key , are enabled in the WMP client. This is done via ‘Access rules' and can be found via the client settings → Authentication tab, include 'Access rules’need to be enabled. This can be done via Client settings → 'Authentication' tab → 'Access rules' include. This include should show the following 4 four lines:
If this is not the case, you will get an error about this , when trying to activate the module activation for this integration. in this case, you will need to contact customer support as they can add these access rulesWorkplace Analytics. Contact Customer Support (support@spacewell.com) if the access rules are not set up correctly.
How to enable the integration on the
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Workplace Management side
Simply use the ‘Module activation’ option on the administrator startboard to select 'Workplace Analytics integration':
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In this Via the module activation, the external app and related technical requirements including External App and a dedicated webservice user for this integration are created in the backgroundand configured, necesarry for the integration. Once you start this module activation, you will receive a pop-up with the information that you will need to provide to the Workplace Analytics team:
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As shown in the pop-up:
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Once the module activation is done, it is still possible to request the information needed by the Workplace Analytics team again. To do this, go Go to the Module settings , tab ‘'Workplace Analytics’ (under 'integrations), → Integrations → Workplace Analystics and use the button there: .
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Technical background information
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The following information describes the technical details of setting up the integration on the WMP Workplace Management side without the use of the Module activation. These are all automatically taken care of in the module activation. This is therefore only relevant as technical background information and can be used for debugging, if the setup does not work properly. Navigate to client settings, "Setup" ‘Setup’ and make a note of the client reference  Click tab "Authentication"‘Authentication’:  Scroll down, click tab "External apps"‘External apps’:  Click "Create analytics"‘Create analytics’:  Make a note of the external app External App reference and set commission to "Active"‘Active’: 
If ‘password protected’ is not shown, make sure that your user is member of the group "license editor"‘license editor’.  
 Now you have all the information that Analytics needs to connect, forward this info to them:
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