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Manually creating users

Apart from importing users or setting up automated user provisioning (more on that below), users can also be manually created. Unlike other objects such as Assets, Requests, or Contacts, users (referred to as System Users) aren't created independently. Instead, they are always created based on existing contacts, which can be persons or organizations.

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Automatically creating users

AD import

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Often, mannually creating al the users is way to much work, therefore there are multiple options for creating the users (and even the related contacts) automatically. The most common options are described below:

Default import via Excel template

Just like the other data import sheets, it is also possible to import users based on an excel template. For more information about the default data imports, see: Imports

Active directory interface

[To be added]

Via Workplace Experience

if the customer is also using Workplace Experience, it is possible to automaticall

Other custom options (SFTP)