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Manually creating users

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  1. Direct Email to User: Send the login credentials directly to the email address of the contact linked to the user. To do this, use the "Change Username/Password" button on the user page and select "Email new password to user" on the next screen.

  2. Email to Administratoryourself: Send the login credentials to the email address linked to your own user. This option is relevant if you need to change the password (as it requires the automatically generated password). To do this, use the "Change Username/Password" button on the user page and select "Email new password to myself" on the next screen.

  3. Scheduled Email: Schedule the sending of login credentials for one or multiple users at a specific moment in time. For example, if the customer will go live on a specific future date, you may want the login credentials to be sent on that date. To use this feature, go to the users overview via the "Users" button on the administrator startboard. Search for the relevant users and select them from the list. Then, use the "Set password send date for selected users" option.

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Active directory interface

[To be added]

Via Workplace Experience

If the customer is also using Workplace Experience, it is possible to automatically create a contact and related system user based on a login into the workplace app. For more information about this, see; [To be added]