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• Offline Devices: How many devices in the selected location are not connecting to the Cobundu platform? (see Sensor Health Logic below)
Spaces Floor plan to zoom in on problematic locations
- Go to https://studio.cobundu.com/
- Login with your credentials
- Choose Spaces and drill down to a floor level in the location hierarchy
- Select "Floor plan" visualization
- If you want to drill down even more: Select "view by" (type)
| Legend
* Might be due to local issues with a hub (eg changes to splitter; hub removed or plugged out), and sensors are able to reach hubs that are further away. In order to find out more, check Sensor connectivity guide |
| If more than 1 sensor is linked to a location (eg motion sensor + comfort sensor placed in the same meeting room), Health Monitor will display the color of the least healthy sensor |
| Possible actions:
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Sensor Health Logic
Sensor Health is derived from when the sensor was last seen by COBUNDU based on the sensor’s heartbeat. Since every type of sensor has its own heartbeat frequency, the health of the sensor is evaluated per sensor type.
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| ❤ heartbeat | Green | Yellow | Red | |
| Default | <2D | 5D | >7D | |
Tabs | 1H | <2h | 1D | >2D |
| Tabs door&window | 6h | |||
| Bosch | 1D (ack) | <1D1h | 2D | >3D |
| Ascoel | 1D | <2D | 5D | >7D |
| Pointgrab, Building IQ | 15-60s | <5m | 15m | >1h |
| LogicLink | TBD | <2D | 5D | >7D |
More information on how Cobundu works with this heartbeat can be found on page /wiki/spaces/WM/pages/492237.