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• Check Deployment of listeners and jobs:
• Sensor Listener + Sensor Data Aggregation running?
• MCS API Connector enabled and latest version?
• Check config of sensors in Studio (Sensor Devices: correct Device ID, linked to Room or WP, linked to Zone etc)
• Check config of floorplans in Studio (and IWMS if relevant)
• Check locations master data in IWMS + config of locations in Location Grouping and Room Capacity
• Check Dashboards Space category mapping in Studio > Settings > Dashboards
• Check installation of sensors + customer environment (might be empty due to Covid or warmer due to climate)
• If eg comfort values are off the charts, book a call for the BI team to check the incoming values (Incidents > Cobundu Incidents > Nature: Cobundu Dashboards)

Comfort Values visualized

Logic behind visualization: Average temperature value for room X (if 2 comfort sensors are linked to that room) = (10 °C +20 °C) / 2 = 15 °C  and this is how it will be exposed in the timeslots.

Check out the scenarios/use cases concerning the visualization of comfort data on Live Floorplan and in Dashboards on Live floorplan settings-page.