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The work order items planned quantity and planned price is used to determine the estimated costs. Once the work order is in progress by the contractor, the actual used quantity and price might differ and can be registered. The actual quantity and actual price evetually eventually determine the actual costs of the work order. Insights on the planned and actual work order costs might affect the planned cost estimations or the contractors used in the future, if the planned costs are for example much lower then the actual costs.

1.4 Preferred suppliers

Via the use of preferred suppliers, requests and corrective work orders can automatically be assigned to a preferred supplier based on the role specified in the problem type linked to the request.

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Both mandate approval options mentioned above, can be configured on problem type level.

Example:

  • Problem type 1

    • Mandate approval group: Mandate approvers (members are User 1 and User 2)

    • Mandate approval from amount: 1000

  • Problem type 2

    • No mandate approval

  • Problem type 3

    • Mandate approval: by manager

    • User 1 → Manager: User 2 and Mandate amount: 500

    • User 2 → Manager: User 3 and Mandate amount: 10.000

    • User 3 → Manager: No manager and Mandate amount: 1.000.000

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  1. A corrective work order from a request with Problem type 1 with the total amount of 250, no approval is needed

  2. A corrective work order from a request with Problem type 1 with the total amount of 2500, needs to be approved by either User 1 or User 2 (every user in the mandate approval system group will get the task to approve)

  3. A corrective work order from a request with Problem type 2 with the total amount of 250, no approval needed

  4. A corrective work order from a request with Problem type 2 with the total amount of 20.000, no approval needed

  5. A corrective work order from a request with Problem type 3 with the total amount of 250, needs to be approved by User 1

  6. A corrective work order from a request with Problem type 3 with the total amount of 5.000, needs to be approved first by User 1 and then by User 2

  7. A corrective work order from a request with Problem type 3 with the total amount of 20.000, needs to be approved first by User 1, then by User 2 and then by User 3

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