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  • Requests: Connecting requests to specific buildings or areas helps the Service Desk quickly locate and resolve issues.

  • Reservation Management: Reserving areas within buildings, ensuring efficient use of space and better room availability.

  • Contracts: Linking Buildings or areas to contracts ensures the cost can be tracked per building or area. leading Leading to better and more data-driven strategic decision-making

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Most of the core concepts of this module can be managed by key users (building and area editors). Therefore, therefore most concepts are described in the user manual that can be found here: User manual: Buildings and Areas

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Each building and area that is created , is created in a category. For more general information about categories, see: Categories

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Category

Description

Building

The category for actual buildings , uses a page with all the relevant fields to track building information like construction date, owner, status, address, etc.

Site

The category for sites, e.g., a terrain containing multiple buildings. has less Has fewer fields than a building.

Geographical area

The category for Geographical areas, e.g., a complete country or otherwise a more conceptual location, does not representing represent a physical building or site. Containing. Containing even less fewer fields.

Note

Buildings (not only the category , but the object in general) can also have a hierarchical structure (e.g building ., buildings can have sub-buildings). The categories do not impact the use of sub buildings subbuildings and parent buildings. It is possible to set a building of the category ‘Geographical area’ as a sub building of a ‘building’ category building. However, this might lead to issues if integrations with, for instance, Workplace Experience is are used. As other product Other products might have more strict rules for buildings in categories that are allowed to can be set as child children of certain categories. ThereforTherefore, if all categories are used, it is advised to use a logic structure (Buildings on the lowest level, followed by sites and on the top level the ‘Geographical area’ buildings)

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Category

Description

Main area

Cannot It cannot be selected when creating a new area. Each new building automatically gets a ‘Main area’area.Every additional area is always (directly or indirectly) part of this area.

Floor

The category for floors. Limited A limited number of fields. Does It does not contain the options for reservations, as it is not possible to reserve a floor.

Meeting room

The category for meeting rooms. Also It also has the option to specific specify the capacity and can be made reservable (relevant if reservations are used)

Workplace

The category for workplaces. Has a default capacity of 1 and can be made reservable (relevant if reservations are used)

Parking

The category for parking spots. Has a default capacity of 1 and can be made reservable (relevant if reservations are used)

Area (general)

The category for any other type of area , that would not fit the other default categories. Also It also has a capacity field and can be made reservable (relevant if reservations are used)

Note

Areas also have a hierarchical structure. E.g., meeting rooms and workplaces are part of a floor area). The categories do not impact the use of sub-areas and parent areas. It is possible to set an area of the category ‘floor’ as a sub-area of a ‘Workplace’ category area. However, this might lead to issues if integrations with, for instance, Workplace Experience are used. As other product Other products might have more strict rules for the area hierarchy in categories that are allowed to can be set as child children of certain categories. ThereforTherefore, if all categories are used, it is advised to use a logic logical structure (e.g, parking, workplaces, and meeting rooms on the lowest level, followed by floors)

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