Difficulty: starter
Content
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Learning Objectives
After reading this article, you'll be able to:
Reset your password.
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When your organization uses Single Sign On (SSO), you don't need a password to log in, but you will be logged in automatically. If this is the case, you can skip this article. |
Forgot password functionality
If you forgot your password, you can use the 'Forgot password' functionality to reset your password.
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After entering the wrong password three times, your account will be blocked for security reasons. You can request a new password, which will not unlock your account. If your account is blocked please get in touch with your system administrator. |
You can request a new password by pressing the 'Forgot password' button on the login screen.
A password reset can be requested on the screen that now appears (1st screenshot).
After pressing the 'Submit' button, the next screen appears (2nd screenshot).
On this screen, you must enter the verification token you received via email and the new password (fill in twice).
Changing your password via your user profile
When a password change is mandatory, or you would like to update your password for security reasons, you can easily change your password via your personal settings:
Click on the 'My settings' button on your startBoard;
Click 'Change username/ password' to change your password.
Note: when allowed by your organization, this is also the place where you can change your username. The best practice, however, is that the username cannot be changed.
If An error will be shown if your new password does doesn`t meet the requirements, an error will be shown.
In the example below, the new password did not contain the required two special characters.
Summary
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Exercise
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