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This module enables service teams to forward requests to (mostly external) suppliers to fix the issues reported by the internal employees. Unlike with requests, in corrective work orders, the estimated costs can be registered, a tendering procecess can be start initiated to request quotations and select the suppliers with the best fit and execute mandate approval on the estimated work order costs.
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Reference | Name | Description |
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FMB-F-003 | Import suppliers | This import can be used to import suppliers who can be selected as contractors to handle the work orders. |
FMB-F-004 | Import supplier contacts | This import can be used to import suppliers contacts (specific employees of the supplier) who can be selected as contractors to handle the work orders. |
FMB-F-083 | Import cost centers | This import can be used to import cost centers which can be selected in the work order items to assign the costs to. |
FMB-F-091 | Import work order catalog items | This import can be used to import catalog items which can be added to work orders. |
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For the user manual with a more step-by-step explanation of the process itself, see: Requests Corrective work order module for (end)users
9. Q&A
Waiting for questions to answer.
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