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Requests: Connecting requests to specific assets (Ee.g., a broken laptop or a malfunctioning coffee machine) helps the Service Desk to find more related data on the assets (e.g., uploaded manuals or supplier contact details), helping to quickly identify and resolve issues. Additionally, tracking open or total requests per asset assists in resource and maintenance management.
Reservation Management: Reserving equipment (e.g., a beamer) becomes easier, ensuring efficient use of equipment and better asset availability.
Contracts: Linking assets to contracts makes sure the cost and responsibilities can be tracked per asset. Leading to better and more data-driven strategic decision-making and supplier management.
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As for every new module, use the ‘Module activation’ option on the administrator startboard (only available for level 2 and level 3 admins). For more general information about these 'Module activation' options, see Module activation.
4.1 Prerequisites before activating this module
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Reference | Name | Description | License needed |
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GOB-G0252. |
| The group gives access to the navigation menu to search assets and the group gives view rights on assets. The latter is only relevant if contextual access is used, otherwise, all system groups give access to select assets in other processes (within the context of a process: if you’re authorized to create requests, one can link any asset if contextual access is not used). | Requestor |
GOB-G008 |
| The group gives edit rights on assets. If contextual access is enabled, this can also be given in the context of specific buildings or assets to users. | Full user |
FMB-G141 |
| If contextual access to assets is used (Settings, master data), this group can be assigned to users to access the navigation menu option "Assets." Access to specific Assets should be given via the "View assets" or "Edit assets" group (in the context of a building or specific asset). If users are given the group "View assets" or "Edit assets" overall, they already have access to the navigation menu option "assetsAssets" with that group. | Limited user |
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It is not necessary to have access to the navigation menu option(s) for master data to be able to select these objects in other processes. E.g. end users most likely do not need to search for assets via the navigation menu, they only need to be able to select an asset in a new request or reservation. if If contextual access to assets is NOT used (default behavior), users that have the authorization to create a request, reservation, visitor, purchase order, or any other process can also select any asset in those processes (if applicable in that process). |
5. Additional reports
There are currently no relevant additional reports available for the assets.
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