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By default emails sent via Workplace Management are sent via the Spacewell mail server. However, it is often desired to make these email appear to be sent via the clients email address*.

The email itself will still be sent via the Spacewell email server, but the email will look like it originated from the specified client email address. This can lead to the email being labeled as spam by a receiving mail server. This is most often the case if the receiving mail server is the same as the server the email pretends to be from. (So any email sent via Workplace Management to the employees of the client)

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