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1. Contracts in general

Contract management in general is the systematic process of handling contract creation, analysis, and maintenance to maximize operational and financial performance while minimizing risk. It is essential for businesses to effectively manage agreements with customers, suppliers and partners.

Effective contract management involves several critical activities:

  • Monitoring: Tracking relevant contract details

  • Renewals: Managing changes and ensuring timely renewals to maintain continuous operations.

  • Record Keeping: Organizing and maintaining contract documents for easy access and reference.

  • Risk Management: Identifying and mitigating potential risks associated with contract terms.

Overall, contract management enhances contract oversight, improves financial transparency, and supports informed decision-making, ultimately contributing to the efficient management of the organization’s contractual obligations and assets.

2. What is this module about

For more information on the content of this module, including detailed descriptions of some of the core components, see: Contract module in the 'Application Managers' section.

3. Why use this module

This module centralizes all relevant contract data in one place, providing clear and immediate access to contract details. Users benefit from automated reminders and reports, ensuring awareness of upcoming contract terminations and deadlines. This proactive approach helps prevent human error and facilitates timely renewals or negotiations.

Additionally, the module offers clear insights into the financial implications of contracts, allowing for better budget management and financial planning. By integrating with other modules, users gain comprehensive visibility into active contracts related to buildings and assets. For example, if a work order is created for a malfunctioning piece of equipment, the system can identify and link any active maintenance contracts associated with that asset. This integration ensures that service desk users are aware of existing service agreements, facilitating more efficient and cost-effective resolution of issues.

3.1 Choices to be made within the module

Apart from the basics that are always available in this module (contract registration including financial details per period and contract reminders) the most relevant additional choices that can be made when using this module are the following:

1) Linking objects to the contract items

2) Indexation

3)Contract invoicing

4. How to activate this module

As for every new module, use the ‘Module activation’ option on the administrator startboard (only available for level 2 and 3 admins). For more general information about these 'Module activation' options, see Module activation.

4.1 Prerequisites before enabling this module

The contract module does not require any other modules to be activated before. However, if you want to be able to link a specific building, area and/or asset to a contract item, these modules will need to be activated first. Otherwise, it is only possible to create generic contract items, not liked to any object.

For more information about these modules see:

4.2 Module activation

For this specific module activation, multiple settings and options apply:

image-20240802-123217.png

Settings to be determined:

Send notifications: Enable this option to set the default value for the option to send a contract reminder for each new contract that is created. This option can be altered per new contract that will be created and the setting here only applies to the default value..

Default number of days before term of notice period notifications send: With this you can determine how many days before the end date of the term of notice period of a contract a reminder must be sent. This will be set as the default value for each (new) contract. When registering a contract, this value can always be adjusted per contract. When 30 days is filled in here, a notification will be send 30 days before the term of notice date.

To whom a contract reminder must be sent must be entered when registering a contract

4.2.1 Workflow emails

The emails that are automatically sent via the workflow (for this module, only the reminder email when a contract period is ending) are also generated and shown in the include on the module activation after the module activation is started. If the customer does not want to use one or more workflow emails, the emails can directly be deleted from the overview. For more information on workflow emails: Standard Workflow emails

For a detailed description of the emails sent via the workflow, see: Contract module in the 'Application Managers' section.

4.3 Data imports

When activating this module, some data imports become available, which can be used to quickly import relevant data into the system (as opposed to manually entering this data, which is also possible).

Relevant data imports become available in the module activation after the activation has been started. Default data imports can also be found on the admin startboard (only for level 2 and level 3 administrators).

For more information on data imports in general, see: Data imports

If the Contract module is activated, the following default import connectors become available:

Reference

Name

Description

FMB-F-110

Import contracts

This import can be used to import the plain contract data (e.g. name, start date, contract parties, etc). Be aware, this does not have the option to import the actual contract file

FMB-F-111

Import contract period schemes

This import can be used to import the contract periods

FMB-F-112

Import contract items

This import can be used to import the actual contract items (general or linked to buildings, areas and/or assets) per relevant contract period

Warning

About importing contracts: Due to the complexity of importing contracts and all the related objects, importing contracts is not included in the scope of the project. A separate time estimation is made for this. Default templates are available, however, manual work needs to be done to make sure contracts are configured correctly in Workplace. For example, uploading pdf documents and verifying the imported data.

4.4 System groups

When a module is activated, system groups become available that can be assigned to user profiles. These system groups will give users access to (a subset of) navigation menu options, startboard tabs, and tasks in the relevant workflow(s).

For more general information on user profiles, system groups, users, and the user profile dashboard, see:User management

For the Contract module, the following system groups become available:

Reference

Name

Description

License needed

GOB-G012

  1. View contracts

Group gives viewing rights to contracts

Limited user

GOB-G010

  1. Contract manager

Group gives access to creating and editing contracts

Full user

FMB-G033

  1. contract indexing

Group gives access to index options of contracts (via the navigation menu and a tab per contract)

Full user

FMB-G081

  1. Management dashboards contracts

Group gives access to the menu option "Management dashboards" for the contracts module, as well as access to the relevant objects to view this content of the dashboards.

Limited user

Via the 'User profile management' option on the administrator startboard, these system groups can be assigned to existing user profiles or add them to newly created user profiles.

4.4.1 Relevant system groups from other modules:

For some modules, other (master data) modules might be of importance, in order to be able to fully use this module.

[…..] Financial module and groups in case invoicing is relevant

4.5 Navigation menu and startboard options

When a module is activated, the relevant navigation menu options become available to users with the correct authorizations (based on the system groups). Next, a module-specific key user startboard tab becomes available for that particular module and is visible depending on the user's authorizations. This tab gives users insights and day-to-day work overviews relevant to the specific module.

For more general information on the navigation menu and startboard, see: https://spacewell.atlassian.net/wiki/spaces/KB/pages/441712705/Authorizing+users#2.2-Navigation-menu-and-Startboard

For the Contract module, the following navigation menu options become available:

[…..]

Navigation menu option

Available to system groups

Description

5. Additional reports

Additional reports can be available for some modules via the ‘Reports’ navigation menu option.

[…..]

6. Additional settings and options after enabling

For some modules, additional settings can be configured after the initial module activation via the 'Module settings' option on the administrator startboard. A module is always activated with the most used settings pre-defined. After the module is activated, the module may have more advanced settings available, which can be managed via the Module settings as well.

[…..]

7. Additional information

No additional information currently.

8. User manual

For the user manual with a more step-by-step explanation of the process itself, see: Contract management for (end)users.

9. Q&A

Waiting for questions to be answered.

OLD:

How to navigate to the module activation

To start the solution-based rollout for Contracts:

  1. Navigate to the startBoard.

  2. Click on the “Module activation” tile.

  3. Select the “Available modules to roll out” tab and select Contracts.

  4. click on the “Rollout selected module” button.

This will provide you with a short explanation like the one below.

After this a new page will open:

Steps to follow

Step 1 Adding the contract types

Contract types are used to distinguish between contracts and are not mandatory. To add different contract types:

  1. Navigate to the include at the bottom of the page called Contract types (0)

  2. Click: new

  3. Fill in name of the contract type

Step 2 Settings to be determined

Tip: We go over the settings in the table below. However, hovering over the field you are filling in will often provide you with the same help text:

Setting

Description

Send notifications 

If set to yes, contract notifications will be sent to a default recipient set under notifications on the contract page. These notifications are automatically generated based on the settings for this per contract.

Default number of days before term of notice period notifications send

This determines when the notification is send. When 30 days is filled in here, a notification will be send 30 days before the term of notice date.

Expand
titlePre-defined settings

There are some predefined settings. If these need to be adjusted this should be done via the "Module settings" button on your startBoard > ‘Contract’ tab .

Setting

Description

Use contracts

If set to yes Contracts can be created in this environment.

Auto create period

If set to yes, contract periods will be created automatically in case of automatic renewals.

Notifications in past 

You can indicate if notifications with dates in the past should be generated.

Default contract category wizard

The category in which new contracts will be created.

Step 3 Start module activation

What happens when clicking the green Start button in this wizard step?

  • You move on to the next page of the Wizard.

  • Relevant imports are created, in the next step we will go over these imports

Expand
titleAuthorizations

The following groups can be assigned to users:

Group

Reference

Comment

2. View contracts

GOB-G012

Group gives viewing rights to contracts

4. Contract manager

GOB-G010

Group gives access to creating and editing contracts

6. Contract notifications

GOB-G032

Contact receives contract reminders in the context of a contract

7. Management dashboards contracts

FMB-G081

Group gives access to the menu option "Management dashboards" for the contracts module, as well as access to the relevant objects to view this content of the dashboards.

Step 4 Check data and close the module activation.

On the next page we can check all items that have been created. This also contains a checklist we can follow.

  • The import file created in this module activation is the import for contracts, contract period schemes and items. To download the import template:

    • navigate to the “Relevant imports” include

    • Click Generate import template

    • Click the download icon next to the loop to download the template.

    • Send files to the client

  • Import files receives and approved

    • If relevant, check if contracts, contract items en period scheme objects are imported successfully. When the properties and areas are already imported when Initializing the environment these boxed can be checked directly.

    • Click Upload import file and upload the import file obtained from the customer.

If everything is handled we can close the rollout by clicking the close button, Contracts will now be shown as a NavigationMenu option.

Where do I find the settings I selected

General contract settings can be found in the client settings: press the ‘Module settings’ tile on your startBoard > 'Contract’ tab.

Summary

Rw ui textbox macro

Steps in the module activation:

  • Add contract types

  • Determine settings

  • Start module activation

  • Check data and close


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