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This article is about activating this module as an implementation consultant. For more detailed information on how to manage or use the concepts in this module as an application manager or a user (for instance, details on how to create an object), see the related module in the application managers and/or Users part of this knowledge base: Application Managers / Users |
1. Requests in general
A request system is a tool used to report and address issues or maintenance needs within a facility or office building. The person creating a request provides detailed and essential information about the issue so that the responsible person or team can handle the issue accordingly and within the specified period. The request process gives transparency to the requestor and the responsible for the progress of the request.
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For the user manual with a more step-by-step explanation of the process itself, see: Requests module for (end)users
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