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If users must pay for certain reservable objects, prices must be specified. By default, only a catalog item has a price field that can be used in a reservation, but it is also possible to add rates to any other reservable object type (areas and assets)catalog items*. The price and the period in which this price applies can be specified in a rate. This makes it possible to specify future prices (e.g., the price of a sandwich will change from 4 euros to 4,5 euros as of next month.).
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If rates have been added to a reservable object and the reservable object is added to a reservation, the applicable rate is determined by the reservation date and is automatically set in the reservation item. In the case of catalog items, if no rates are specified, but the catalog item has a price, this is used to set the price of the reservation item. If the rate does not have a start and end date, the rate applies always.
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*If the catalog items are also used in combination with Workplace Experience (Service & Equipment feature), it is not possible to use rates, as rates are (currently) not supported via the Workplace Experience touch points. Only the fixed price of the catalog item is shown and used in the Workplace Experience touch points |
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Be aware: The actual invoicing of reservations is not available via Workplace Management. but instead reports can be created to export the costs from reservations (and follow up on these costs in a financial system for example). It is possible to create invoices and add invoices items manually, without an actual link to the reservations. See: Outgoing invoices module activation and information |
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