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This article is under construction, please bear with us
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WPM-WPE Integration
The steps below describe the steps needed to integrate WPM (Workplace Management) and WPE (Workplace Experience).
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1: Try if the provided logins work
It might sound logical, but the first step is always to check if you can log into the Workplace Management (Axxerion) and the Workplace Experience (Cobundu) environment with the credentials provided. Do this as soon as you receive the credentials even when you were not yet planning to start the implementation! This gives our support department time to fix any potential issue for you.
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Contact Spacewell Support as soon as possible if you’re having trouble logging in, or when you see a blocking error upon logging in. Make sure to add a screenshot of the error when contacting Spacewell Support. |
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2: Initializing the environment
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Own employees (= users) should not yet be imported via the initialization wizard. Instead, this data should be imported after starting the module Activation“Workplace Experience: Reservations”. Reason for this is that the setting to automatically add new user to the External App is set in the process of running the module Activation for Workplace Experience: Reservations. Any users created before that are not automatically added and need to be added manually |
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These will then need to be manually added to the External App. This is explained in the Step “Configuration of the external app“ later in this article.
Also, you need to check of the building and area hierarchy is correct, the mandatory building and area hierarchy is described in the following Module activation article: Workplace Experience integration: Reservations module activation and information.
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3: checks before running the Workplace Experience integration Module activation
Check if a trust relation has been set up
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Press ‘Client settings’ on your startBoard;
‘External apps’ tab;
Scroll to the bottom of the page and press the ‘External apps’ tab;
An External app should of the category “Workplace Experience“ should be visible. If you do not see an external app with this category; please contact Spacewell Support.
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4: run the Workplace Experience: Reservations module activation
In this step you will activate the module for Workplace Experience integration: reservations: Workplace Experience integration: Reservations module activation and information.
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In step 10 of this article these new buttons are explained.
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5: Configuration of the External App
An external app is used to configure and monitor the connection to an external system. An external app can concern multiple objects (such as buildings, areas, system users), and can define which objects are exposed to the external system.
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Linking floor plans to areas and workplaces Creating and linking floor plans is not part of the WPM-WPE integration. This is done in Cobundu Studio and is explained in those articles. |
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6 [Optional]
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: Linking regimes
Rules to keep in mind:
Linking a regime is optional. If no regime is created reservations can be made 24/7.
Do not add a regime without availability. Make sure always at least one availability is added. See left screenshot.
Wen you want to use the option for ‘Multi day booking’ in the Workplace App you cannot have a regime. A regime will block multi day bookings.
It is optional to configure a deviating regime for a building or a specific area.
Note: when the tenant has buildings in countries that are in different timezones you MUST use regimes, because the regime allows you to set a timezone that differs from the timezone that you set in the client settings.
For all information about creating an linking regimes: Managing regimes .
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7: Reservation settings
General reservation setting
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Setting | Explanation |
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Cancel by requestor X hours before start | How many hours before the start of the reservation, the applicant may still cancel the reservation. Tip: when set to a negative number (e.g. -8), the reservation can still be cancelled even when it had already started. Setting a negative number is recommend. |
Reserve in past until | It is advised to set “Reserve in past until” to ‘2 hours’. This allows for making a reservation just in the past. E.g. you’re creating a workplace reservation at 08:15 and the reservation starts at 08:00. Without this setting, an error would be given when submitting the reservation |
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8: Upload photos of areas/ workplaces
Any time after the areas have been imported you can add photo’s of the area. These photos are used when making a room or workplace booking. These photos are used in both the backend as well as in the Workplace App. To add a photo to a workplace, meeting room, parking, etc. follow these steps
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Syncing photo's to your touchpoints (GO, kiosk, room displays, etc.) can take op up 6 hours. |
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9: Automated periodical user import or setup SSO
Creating users via an automated ftp import
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We’re working hard to make this functionality accessible and easy to implement by Partners. |
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10: Good to know
Useful buttons on your startBoard after finishing the WPM-WPE integration on the WPM side.
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The field “Axxerion ID“ in Cobundu Studio should contain the Workplace Management username. You can find the username as follows: open user > field ‘username’.
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Next step: continue with the setup of Workplace Experience
You've now finished the integration on the Workplace management side. The next step is setup the integration on the Workplace Experience side (setting up Cobundu Studio, device control, hardware, etc).
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