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Both Workplace Management and Workplace Experience are needed to make the Workplace Experience touch points work (e.g. the Workplace App and room Go, Workplace App, Floordisplay, Kiosk, Room displays).
These articles describe how to integrate the two platforms and how to debug the integration from the Workplace Management side.
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When making a reservation via a touch point, in the background a reservation is created in Workplace Management. The information needed to create the reservation resides in Workplace Management. Think about:
Users (note: user reside data is in both Workplace Management and Workplace Experience)
Properties, areas, meeting room, etc. (including categories used for mapping)
Assets (Equipment) and catalog items (services Services / catering)
Availability of areas and meeting room
Regimes
Reservations
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The first step is the creation of both a Workplace Management and a Workplace Experience environment. After requesting these environments via the proper channel, the environments are created by Workplace Support.
When the environments are ready you will receive the login credentials. You can now start your implementation.
You always start with setting up the integration on the WMP Workplace Management side.
In the articles that follow we will explain step-by-step how to setup and troubleshoot the integration between the two environments.
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These articles are written for implementation consultants.
Articles in this section
The following articles are available in this section:
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