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Check here the checklist for installation: Checklist for installation
Datasheets can be found here: /wiki/spaces/SUM/pages/492584
hardware on-site visit/installation
Ethernet connected Hub - no longer available
During the installation process changes will be made to the firewall. Therefore, it is advised to contact your IT-department our network specialist.
Step 1. Place the hubs at the location that was provided to you by the project engineer. In the case that no location was provided or the location is not accessible find a nearby or central location equipped with an ethernet connection and wall wart. E.g. in the gap of a raised ceiling or in the IT room.
Caution! The hub must never be unplugged after installation. Choose a location where accidental unplugging will not occur.
Step 2. Open the following ports in the firewall. These ports only need an outbound connection.
Caution! The hubs are using load balancing techniques, no fixed endpoint can be set.
Following table lists the IP addresses that outgoing traffic (sensor data) goes to here: List of IP addresses for outgoing traffic
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We sync all our hubs to the same open NTP (network time protocol) servers so we have consistent timings in our data warehouse. How to use below table
Depending on the environment main location, Spacewell Workplace tenants are created in an EU- or US-environment. Hence, for some ports to be opened, the destination address might be a different one:
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Port | Protocol | Direction | AL Description |
53 | TCP | Outbound | DNS |
123 | TCP | Outbound | NTP |
443 | TCP | Outbound | TLS/SSL |
80 | TCP | Outbound | HTTP |
7000 | TCP | Outbound | WSS |
7001 | TCP | Outbound | Load Balancer |
7002-7512 | TCP | Outbound | Load Balanced REST API |
8888 | TCP | Outbound | TLS/SSL |
18777 | TCP | Outbound | Hub Management |
Step 3. Connect the hub
Step 3.1 Connect the ethernet cable to the blue port
(Indicated by A)
Step 3.2 Connect the power cable
(Indicated by B)
Step 3.3 Plug in the power adapter
Preferably in a UPS and surge protector
Step 3.4 Check the status LEDs
After booting following LEDs should be solid green
Power | Lora | Ethernet
Caution! First time boot procedure takes 15 to 20 minutes
Longer times may be observed with bad connectivity
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Step 4. Let your Cobundu PE check the connection of the hub on the cloud platform
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Step 1. Place the hubs and 4G routers at the location that was provided to you by the project engineer. In the case that no location was provided or the location is not accessible find a nearby or central location equipped with a wall wart and decent reception.
Caution! The hub and 4G router must never be unplugged after installation. Choose a location where accidental unplugging will not occur.
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Step 3.1 Connect the ethernet cable to the blue port
(Indicated by A)
Step 3.2 Connect the other end of the ethernet cable
to the 4G router
Step 3.3 Connect the power cable
(Indicated by B)
Step 3.4 Plug in the power adapter
Preferably in a UPS and surge protector
Step 3.5 Check the status LEDs
After booting following LEDs should be solid green
Power | Lora | Ethernet
Caution! First time boot procedure takes 15 to 20 minutes
Longer times may be observed with bad connectivity
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Step 4. Let your Cobundu PE check the connection of the hub on the cloud platform
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Trouble shooting a hub
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Ethernet LED The ethernet LED shows the connectivity status between the Hub and the Platform Off: No network → Check if the ethernet cable is plugged in on both ends. Blue port for the Hub. Orange: Connection not established → Check if the correct ports are opened. For Hubs connected to 4G check for sufficient throughput and instalment of 4G antennas Green: Connected
LoRa LED The LoRa LED shows the readiness of receiving messages from the sensors. The hub will not accept messages if it is not connected to the platform Off: Not ready → Check connection to platform Green: Ready
WI-FI LED The hubs are preconfigured not to send out any wifi signals. The light may turn on during initial boot but will turn itself off after configuration is loaded.
Power LED Off → Powered off Flashing Green → Boot mode Flashing Orange/Green → Reset mode Green → Powered on
When a tab hub (not mini) does not come online, you might be requested to manually update the hub firmware on site: check out the following page on (new) Manually Update Ethernet Hub* Firmware TTES (direct via LAN), describing the steps to take.
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Configuring the Hub will let you set up the Hub as a router, WIFI client, WIFI extender, or WIFI off. It will also let you choose between DHCP and Static IP for ethernet based connections.
Step 1. Check the firmware version
Step 1.1 Join the hubs initial open Wi-Fi network (Tabs-xxxxxxx) or connect the hub with a LAN cable (plugged into a black port) to your computer
Step 1.2 Open the Tabs (Tracknet) configuration guide
Step 1.3 Select button "Hub Info"
Step 1.4 Check if the current firmware version is 1.25.02 or later
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Step 2. Factory reset the hub with internet unplugged.
Caution! If the hub is connected to the internet it will reconfigure to the standard MCS configuration
Step 3. Join the hubs initial open Wi-Fi network (Tabs-xxxxxxx) or connect the hub with a LAN cable (plugged into a black port) to your computer
Step 4. refresh the Tabs (Tracknet) configuration guide page
Step 5. Select button "Hub Setup"
Step 6. Follow the configuration steps of the configuration tool.
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Frequently asked questions – FAQ
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