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These articles describe how to integrate the two platforms and how to debug the integration from the Workplace Management side.
What
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data is registered in Workplace
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Management?
When making a reservation via a touch point, in the background a reservation is created in Workplace Management. The information needed to create the reservation resides in Workplace Management. Think about:
Users (user data is in both Workplace Management and Workplace Experience)
Properties, areas, meeting roomBuildings and areas (meeting rooms, workplaces, parking, etc.) (including categories used for mapping)
Assets (Equipment) and catalog items (Services / catering)
Availability of areas and meeting room
Regimes
Reservations
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Conditions for setting up the integration
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The first step is the creation of both a Workplace Management and a Workplace Experience environment. After requesting these environments via the proper channel, the environments are created by Workplace Support.
When the environments are ready you will receive the login credentials. You can now start your implementation.
You always start with setting up the integration on the Workplace Management side.
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