...

1. Corrective work orders in general

‪Corrective work orders for suppliers are specific requests issued by a company to its (external) supplierscontractors to address and resolve issues related to products, services, or equipment. These work orders are used when there is a need for repair, maintenance, or replacement of items supplied by the supplier contractor .

The work order process gives transparency to the service teams about the progress of the work orders being handled by supplierscontractors. Overall, a work order system in facility management streamlines the process of reporting and resolving issues, leading to improved efficiency, better communication, and enhanced facility maintenance. It helps ensure that the facility remains safe, functional, and comfortable for its occupants.

...

This module enables service teams to forward requests to (mostly external) suppliers contractors to fix the issues reported by the internal employees. Unlike with requests, in corrective work orders, the estimated costs can be registered, a tendering process can be initiated to request quotations and select the suppliers with the best fit, and execute mandate approval on the estimated work order costs.

...

For the user manual with a more step-by-step explanation of the process itself, see: Corrective work order module for (end)users

...