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Reference

Name

Description

FMB-F-031

Import problem types (basic)

This import can be used to import the problem types which can be selected in requests. This is a basic variant of the problem type import without work order or ITIL settings.

FMB-F-032

Import problem types (advanced)

This import can be used to import the problem types which can be selected in requests. This is the advanced variant of the problem type import with work order and ITIL settingssettings.

FMB-F-005

Import preferred suppliers

If preferred suppliers are to be used, via this import suppliers (already available in the system via the default imports for suppliers) can be linked to roles and buildings. Roles are also imported as part of this import.

4.4 System groups

When a module is activated, system groups become available that can be assigned to user profiles. These system groups will give users access to (a subset of) navigation menu options, startboard tabs, and tasks in the relevant workflow(s).

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For the user manual with a more step-by-step explanation of the process itself, see: Requests module for (end)users

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