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To set up these dashboards for a Workplace Management customer, an integration needs to be established between the Workplace Management client and the Workplace Analytics client. Most of this integration work is on the Workplace Analytics side. In Workplace Management, only the setup of the External App and fowarding forwarding the relevant integration information to the Workplace Analytics team is required. This article focuses on setting up the Workplace Management part of the integration.
Who should read this article?
This article is written for implementation consultants.
Prerequisites before setting up the integration
Before setting up the integration on the Workplace Management side, the following prerequisites are important:
The reservation module needs to be activated (the integration is based on reservable objects and reservations)
Incoming web services and the use of a registration key need to be enabled. This can be done via Client settings → 'Authentication' tab → 'Access rules' include. This include should show the following four lines:
If this is not the case, you will get an error, when trying to activate the module activation for Workplace Analytics. Contact Customer Support (support@spacewell.com) if the access rules are not set up correctly.
How to enable the integration on the Workplace Management side
Simply use the ‘Module activation’ option on the administrator startboard to select 'Workplace Analytics integration':
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Via the module activation, the External App and a dedicated webservice user are created and configured, necesarry for the integration. Once you start this module activation, you will receive a pop-up with the information that you will need to provide to the Workplace Analytics team:
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As shown in the pop-up:
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Once the module activation is done, it is still possible to request the information needed by the Workplace Analytics team. Go to Module settings → Integrations → Workplace Analystics and use the button.
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For more information on how to enable this integration via Workplace Management, see the module activation article: Workplace Analytics integration module activation and information.
By following the module activation in Workplace Management, all the relevant configuration should be done automatically. If however this needs to be debugged, setup in a non Workplace Management tenant or more technical background information is needed for other reasons, see the next part in this article.
Technical background information
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