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Both mandate approval options mentioned above can also be configured at the problem type level.
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Example:
A corrective work order is created, and mandate approval for corrective work orders is enabled depending on problem type.
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For the corrective work order module, an overview of the following default workflow emails are available:
Email content | When is it sent | Send to |
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The confirmation to the contractor to handle the work order, including a PDF attachment with more details about the work to be executed | Once the corrective work order is forwarded to the contractor | The contractor of the work order |
A request to the mandate approver(s) to approve the corrective work order total amount | Once the corrective work order is forwarded to the contractor (only if mandate approval for corrective work orders is enabled) | The mandate approve(s) of the work order |
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can be found in the user manual: Corrective work order workflow emails
3. General corrective work order module settings
To navigate to all the general corrective work order model settings, go to Modules settings → tab corrective work order. Hover over the available settings to get more information about a specific setting:
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4. Additional information on this module
More information on the Corrective work order module can be found in the following related articles:
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