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By default visitors can be created from the Workplace App and Go (Workplace Experience)*. More information see: Workplace Experience. However it is still possible to also create visitors in Workplace Management.
The Front desk employees will manage arrivals, departures and view insights related to the visitors in Workplace Management.
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*Make sure to do assign the system group 'Create visitors' to all the relevant users in Workplace Management for all the users that use Workplace Experience to create the vistors. Otherwise certain features (like viewing visitors linked to reservations created by others and shared with the user) will not work correctly. |
1.2 Co-visitors
If multiple visitors from the same company visit your location, some details of the visitors are the same. Co-visitors can be created from the main visitor and will take over specific information from the main visitor, like the Company, Expected arrival time, Expected end time, Building, Host and Remarks. So no need to enter the same information for every co-visitor.
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More information on the Visitors module can be found via the following related articles:
For an (end) user manual for creating and managing visitors in Workplace Management, see: Visitors module for (end)users
For more detailed implementation information (including how to enable the module, which system groups are involved, data imports, and more information on the startboard and navigation menu options), see: Visitors module activation and information