Cancel/Adjust Reservations

As a Reservation Coordinator, you can cancel and adjust all created reservations in the system. You can open the reservations using the Reservations function or the Reservation Calendar. In both, you can search for the reservations you want to modify.

Searching by using “Reservations.”

Enter a query to search for a reservation or leave it empty (it will show all reservations). Press the “Search” button to start the search.

Searching by using the “Reservation Calendar.”

You can see the created reservations on the different timeslots in the calendar. By double-clicking on it, you open the reservation.

Modifying the reservation

After opening the reservation, you will be able to modify the details of the reservation. For example add catering to it or change the period of the reservation.

Reservable objects

You can modify different options of a reservable object.

Reservation Calendar

In the reservation calendar, you have an overview of the created reservations on the date and time of the different reservable objects. You can modify your view to see the reservations for one specific property or change from a daily, weekly, or monthly overview.  It`s also possible to filter on a partial text or name.

If you click on a reservation it will open it and you will be able to edit the details. Another way to create a reservation is to select a time slot in the row of the area you want to reserve. (See screenshot below:the red box is the selected time slot, a reservation will be created for that period.) This is also possible in the weekly and monthly view. But beware of the the selected period if you use this other than on the daily view , you can adjust it the time period in the reservation creation view.

Recurring Reservations

In this module, you will find all created recurring reservations in the systems and can modify/cancel them.  You can find them in the list or search for them using the search bar.