Difficulty: novice
Content
Learning Objectives
After reading this article you will be able to:
Manage profiles using the wizard
Adjust an existing profile
General
User profiles are managed using the ‘User profile management’ dashboard. This dashboard shows a comprehensive overview of:
the existing user profiles
an option to quickly create new user profiles, and;
overviews of system groups that are
Available and if it has been assigned.
Required, which are needed for processes that have been rolled out.
Optional, which are not required for the current processes.
Active (based on activated modules) distinguished between optional and not optional groups.
Note: this dashboard is used to manage the profiles that are created in the client environment. Baseline profiles, such as the ‘Administrator Workplace Management’ profile are not available here. These profiles should not be edited.
Creating new profiles
Click on the ‘User profile management’ button on your startBoard
To create a user profiles, click the ‘Create user profile’ button in the available user profiles include.
3. A wizard will open:
4. Enter a profile name and description
5. In the include ‘Select user groups’, select the groups you want to add the profile. To determine what groups need to be added you can use fill in the authorization matrix together with the client. For more information please read:Authorization matrix and user profile matrix.
When assigning groups we follow the standard access rules. This means that giving users the group Edit properties automatically also allows them to view and create properties.
6. The startboard and navigation menu will be generated and linked to the newley created profile automatically.
All users have the “General' tab
Based on the groups that are added to the profile a startboard will contain different tabs.
In the example below we show the login of a service desk employee and a reservation coordinator. Both have a navigation menu and startboard dedicated to the modules they use.
7.
Keep in mind
So while creating the profiles is very easy, there are still a few things we need to keep in mind:
You determine what functionalities the profiles must have using the user profile matrix (Authorization matrix and user profile matrix)which is discussed with the client.
There is no need to give a profile more groups than necessary. Only assign the groups that are needed for the profile. E.g. if a supplier is allowed to add assets to a request it is sufficient to add the group “view assets” the group “edit assets” gives them the right to also edit all assets (you do not want this).
Editing existing profiles
To edit a profile we can select one of the profiles under “Available user profiles” or add groups manually by clicking “Add selected groups to selectable user profiles” in one of the includes under User profile management.
To make sure all changes are fully updated log out and in again with the user the profile is assigned to.
Summary
Exercise
- Create a new profile (in the backup environment)
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