FAQ over Dashboards

Workplace Dashboards are build on Qlik, a 3rd party application.

See How to use dashboards for more information on how to navigate this app

For the sensors to turn up in the dashboards, the sensors need to be triggered.

Make sure configuration is correctly set-up.

Make sure that the Display resolution is recommended for the used screen size and that the scale is set to 100% - then dashboard features like the Average Occupancy Per Hour Grid should come up nicely, also when making the browser a bit smaller than full screen.

The "hour/day chart" or "Average occupancy per hour" visualization is what is called a “tabbed container” (a widget nesting several charts). Tabbed containers cannot be exported as such, but you can export the individual charts. Right click on a chart to get the export option

When exporting a chart to PDF sometimes the visuals get chopped off.

To avoid this from happening, you need to

1. Right click and select “Download as…”

2. Select PDF

3. Default it is set to keep current settings , when using this in portals this might chop the chart.

4. Change to ‘fit to page’

When exporting the data of the floorplan, it lists the location ID but not the location reference. This makes it very difficult to interpret in the export.

The room_name is used as “tooltip” on the floorplan that shows when you hover over it. Within Cobundu, we need the room_id as a dimension to keep the relation between the polygon and the room data. The export from the floorplan therefore has this room_id and not the room_name which is only a display parameter.

As a workaround, there is a spaces table in the Scope & Capacities sheet which you can export, and that maps the location id with reference and other paramameters.

You can now also save your filter selections by creating your own bookmarks. See https://spacewell.atlassian.net/wiki/spaces/KB/pages/298713098/How+to+use+dashboards#Dashboard-Tips-&-tricks

Dynamic groups are not part of the timeslot data. Only the Zones from the static location grouping are brought to the dashboards.

For more information see Mapping neighborhoods on floorplans

Time Zone settings for sensors are required for all tenants; the system will however try to determine it depending system settings either from IWMS or from Workplace by means of a waterfall system: if one is detected, that setting is used (ignoring the rest of the waterfall steps).

Using the wrong setting will result in offset in the week overview.

This is due to browser setting on cookies, see How to use dashboards | Good to know