Tasks

In Workplace Management, key users of a module or process can get tasks to execute. A task can be the approval of a reservation, handling a request or marking a visitor as arrived. These tasks are assigned to users with the correct authorization and are visible in the users task list.

Delegation

If a user is absent or not able to execute tasks in Workplace Management, delegation can be used to give another user the authorization to execute the tasks on behalf of the absent user. With delegation, it can be prevented tasks from not being executed at all or not in time. See chapter 'Manage delegation of tasks' in the Personal settings article on how to set it up for a user.

Below some important characteristics of delegation:

• The user where the tasks are delegated to, will have the same (temporary) authorization in the process to execute the task properly

• From the moment the delegation is enabled and until the delegation ends, tasks will be generated for the delegated user to execute

• Emails send within a process will also be send to the delegated user

• As soon as the delegated user executes the task, it will also disappear from the absent users task list and visa versa

• In the task list, the (absent) user where the task is originally assigned to, is always visible per task