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License Types

License Types

Owned by Danique Bodt (Deactivated)
Last updated: Mar 22, 2024 by Sergio KarijodinomoVersion comment
3 min read

Difficulty: novice

Learning Objectives

After reading this article you will be able to:

  • Distinguish between the different license types

What license types are there

Licenses decide the authorizations basics for every user. The license type is set on the user and can be found on the user page.

What we mean with authorization basics is that if a user has a Requestor license, it will never be able to create and modify all objects, because they will not be able to obtain the User profile/groups that are needed to do so. The most basic level of authorization is given to a user by their license.

Licenses can only be assigned if enough licenses are available. This can be checked on the system administrator's startBoard or via:

  1. Click on Client settings button on you startBoard.

  2. The “License items” include is available on the bottom of the page.

  3. This include gives basic information about the licenses that are available in the environment.

Commonly used license types

  • Requestor: Can only create and change (own) reservations, requests and visitors. Also has limited view rights.

  • Limited user: Can additionally modify reservations, requests and visitors (via a workflow task). Can not modify other objects, but can execute workflow functions on objects (via a workflow task).

  • Full user: This license gives the user the rights to create and modify all objects.

Support licenses

  • Administrator: admin license typically used for automated user such as web service users and sometimes for admin users.

  • Special user: special license for (customer) specific cases​. Usually not needed.

  • System Administrator: It is not possible to login with a user that has this license type. Used solely for the user that is set in the field “client.adminSystemUserId”.

  • Support: currently not in use.

 

For normal day-to-day use only three license types are used: Requestor, Limited user, and Full user.

Required license for user groups

User groups might require a certain license. More on user groups can be found in https://spacewell.atlassian.net/wiki/spaces/~62e256719974783acc356c63/pages/41058309. When you open a user group (button on your startBoard), the setting “Minimum license required” indicates the minimum license type that is required.

  • GOB-G007 Editing properties for example requires a full user license. To make use of this user group a user needs a ‘full user’ license. If the user only has a Requestor or Limited user license, the user would still not be able te edit a property and thus have view access only.

Minimum license required setting on the ‘Editing properties’ user group

 

The table below describes what (commonly used) license type suffices depending on the “: Minimum license required” setting

Minimum license required setting

What license type does the user need to make use of this group?

Minimum license required setting

What license type does the user need to make use of this group?

Requestor

Requestor, Limited user, or Full user

Limited user

Limited user, or Full user

Full user

Full user

 

Automated check when assigning a user profile

When assigning a user profile to a user, Workplace checks if license type of the user matches the minimum required license type in all of the groups in that profile.

 

Workplace will notify you when assigning a profile to a user with a license that does not comply with the license required in the user groups.

To view, set, and change the license for a user

To view, set, and change the license type of a user:

  1. Navigate to Admin via the navigation menu;

    1. Alternatively, click on the Users button on the startBoard.

  2. Click on Users;

  3. Search for the specific user;

  4. Click on the hyperlink under “Username”;

  5. Select the license type from the drop down menu (User type*).

Summary

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