Web services in general

Web services makes it possible for various software systems to communicate cross platforms. A web service consists of two actors. On one hand the service provider sends out data. On the other hand, the service receiver picks up data. Some important characteristics of web services are mentioned below:

• Machine-to-machine interaction directly into the systems database, without human interference;

• Interaction is usually a web based network system;

• Data exchange via standardized machine-readable formats such as REST, JSON, or XML.

Web services in Workplace Management

Workplace management supports both incoming and outgoing web services, allowing it to act as both a service requestor and a service provider. There are no default outgoing web services available in Workplace Management, as these will require specific customization, depending on the exact details of the integration to be set up. For incoming web services, there are multiple default generic web services available. For more information on these web services, see: Workplace Management: Generic webservices