Difficulty: novice
Content
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Learning Objectives
After reading this article, you’ll be able to:
Work with test emails in backup/test servers
What is email testing
The setting to turn on email testing is used in backup/test environments to verify emails that are send out in workflows or using functions. In Using this way functionality we can verify templates and check parameters. The reason we have this setting is because emails are not sent out in testing/backup servers by default and can therefor therefore not be checked or analysed.
In the production environment on the contrary, emails are always sent out to the relevant contacts , which then makes it hard to test templates because they are sent out immediately and in the live datawhich is not what you want when testing a new/ altered template.
| Warning |
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Keep in mind: While most Beware: Whilst emails are not never sent out in the backup/test servers by defaultenvironment, emails regarding passwords will ALWAYS be sent out. Do not use these emails for testing. |
So, testing emails is only possible in backup or test servers (to find out how to navigate to your environment’s backup/test server go to How to login). In the pictures below we can see that the testing settings are not present in the production environment (picture on the right).
So password email are an exception. |
Enabling sending emails on Backup or Test
To find email testing settings:
Navigate to settings Press the ‘settings’button on the starboard (or via the navigationmenu → Admin → Setup).
Navigate to the email Email tab.
The settings that are used are:All three setting in the table below all need to be filled in to enable email testing.
Name | Description |
|---|---|
Testing is enabled | If set to yes, emails will be send out in the backup/test environment you are in. |
End time of testing | The end time for test mails, after this time no more emails will be sent. If no time is specified no emails will be sent. |
Recipient for testing | The single recipient that will receive all mails. Usually you use your own contact for this. |
All these settings need to be filled in to be able to test correctly.
Testing emails is only possible in backup or test servers. To find out how to navigate to your environment’s backup/test server go to How to login.
How to use email testing?
After filling in all the mandatory settings, all emails will be send out to the
'Recipient for testing'.
The email
that you receive contains [AXXERION-TESTMAIL] in the title indicating that
it concerns a test mail.
If you want to test a (workflow) email, simply follow the process, same as you would on production. For example, create, submit, and approve a reservation. All emails send from this workflow will now end up in your mailbox.
Summary
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