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Table of Contents


Datasheets can be found here: /wiki/spaces/SUM/pages/492584Image Removed

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Technical Requirements of the Hub

Since you're work with a 4G router (hotspot), the client does not need to open ports, as they are open on the router. This way, you can set up a system that is completely disconnected from the existing IT infrastructure)

(in case of 4G, a 4G gateway is needed)

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If you need to foresee SIM card for this device: it depends on how many devices will connect; but overall for on average we assume 250MB of monthly data transfer so we suggest to take a SIM card for 1GB.

Hub Activation

Prerequisites

Requirements to the computer that you will use for the configuration:

  • physical network input for ethernet cable (on mac we suggest to use an adapter)

  • securities can be setup in so many different ways, it’s not possible to describe system requirements… The customer company should either provide a laptop that can connect to the outside world and/or whitelist the kerlink page.

  • make sure your computer is connecting to the same network as the device

Activation Steps

1. Make sure you're connected to the device with an ethernet cable.

2. Depending on the gateway model, you have to visit another URL (XXXXXX = last 6 digits of EUI on the back of the gateway). For Kerlink iFemtocell Evolution, visit http://klk-fevo-XXXXXXImage Removed

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Get your login from the Spacewell hardware manager.

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3. In order to set up 4G, select "Administration" in the left hand menu:

  • Enable mobile network

  • Enter PIN code

  • Add Operator details

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4. Get MCC and MNC values from Most up to date list of MCC and MNC codes: mobile country codes – mobile network codes (mcc-mnc.com) and

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This example is swedish carrier tele2:Image Removed

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For Proximus, use MCC 206, MNC 01, APN “internet.proximus.be”; no need to fill in user name or password

5. Reboot the gateway and unplug the network cable for the configuration changes to take effect.

6. Check in TTN that the gateway is online (EUI (format 7076FF006404027E) can be found on the sticker at the back of the device).


Hub Installation

  • If on 4G, connect the hub with the power cord to a plug

  • If using the ethernet functionality, make sure the ethernet cableis connecting to the network


Check connection

In order to check the connection of the hub on the TTN platform, please communicate the EUI (format 7076FF006404027E), that can be found on the sticker at the back of the device, to your Spacewell consultant.

If your connection was successful:

  • the LEDs on the device will be

    • 1st LED will be solid green = power status = connected to power

    • 2nd LED = can be ignored

    • 3rd LED = blinking green = LORA activity/connected (sending packages to LORA) (blinking will be higher in frequency once sensors installed)

      → To see if a hub is live ON the device, is only possible if all sensors are installed (operational mode), because then the 3rd blinking LED will be blinking more continuously

  • the indicator on the TTN platform will be solid BLUE which means that the gateway is connected to the LoRaWAN network and is ready to handle packets (Spacewell Cobundu SPOC is able to check this based on the Board ID)

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We found that instead of receiving devices that contain an initial configuration, in spring 2022 we received a lot of stock devices where config was missing. If you have followed the above steps but your Kerlink is not in status "connected" on TTN, please do a factory reset and make sure to follow the steps listed below (see What to do after a Factory reset?).


Troubleshooting

General

  1. Check the LED lights

  2. Make sure there are not typos in the hub board ID (ask customer to take a picture of the sticker at the back of the device)

  3. Check if the hub is connected to the correct network (on the switch)

  4. Are you sure the SIM card is activated with the network provider? (ideally test the sim card in another device)

  5. Check operator details are correct in the configuration

  6. Replace a non-working hub with one that is confirmed working


How to do a Factory reset?

  1. Open Kerlink platform (Depending on the gateway model, you have to visit another URL; see above); there you can see the IP address

  2. In tab "gateway", select Factory reset by applying button "reset gateway". Confirm the action in the pop-up

  3. The button "reset gateway" in chapter Factory reset changed in "reboot gateway": select and confirm the action in the pop-up

What to do after a Factory reset?

  1. Connect the Kerlink to your laptop with an ethernet cable

  2. Open the network settings of your computer (right click on wifi icon)

    1. Go to "change adapter options"

    2. Right click on "WIFI" > select "Properties"

    3. Select tab "Share" and tick the first box (other network users can use your wifi connection)

    4. Specify which internet port/ethernet port you want to share the wifi network to

  3. Open Kerlink platform (Depending on the gateway model, you have to visit another URL; see above); there you can see the IP address

    1. if you changed the password in the mean time, remember that the factory reset also does a password reset

  4. If you don't have Putty yet, make sure to install

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  1. Putty from https://www.putty.org/

  2. In Putty: copy paste the IP address that is mentioned on the

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  1. Kerlink Platform under “Application”. Best practice is to use port 22

  2. Confirm you want to access the device

    1. a black screen like in the screenshot below will open

  3. Enter "root"

  4. Enter password that you get from the

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  1. Workplace SPOC (

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  1. this includes the last 6 digits from the Board ID that are written on the device; this password is case sensitive)

    1. in Putty, passwords are not shown, so the cursor will not move while you type

  2. Enter "klk_apps_config --activate-cpf --lns-server spacewell.eu1.cloud.thethings.industries --lns-dport 1700 --lns-uport 1700" (copy paste does not work; but right click in putty acts like paste)

  3. Enter "reboot" in

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  1. Putty for the actions to be committed. The Gateway will restart.

  2. Make sure to disable sharing your network in your computer's network settings after your work is done

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What to do if neither device nor shipment box give the correct device EUI?

  1. Connect the Kerlink to your laptop with an ethernet cable

  2. Open the network settings of your computer (right click on wifi icon)

    1. Go to "change adapter options"

    2. Right click on "WIFI" > select "Properties"

    3. Select tab "Share" and tick the first box (other network users can use your wifi connection)

    4. Specify which internet port/ethernet port you want to share the wifi network to

  3. Open Kerlink platform (Depending on the gateway model, you have to visit another URL; see above); there you can see the IP address

  4. If you don't have Putty yet, make sure to install

  5. Copy paste the IP address that is mentioned on the console

  6. Confirm you want to access the device

  7. Enter "root"

  8. Enter

    Enter password that you get from the Cobundu SPOC (XXXX being the last 6 digits from the Board ID that are written on the device; this password is case sensitive)

  9. Enter "cat /tmp/sys_startup_status.json" in putty to find the correct Device EUI  (copy paste does not work; but right click in putty acts like paste)

  10. Enter "reboot" in putty for the actions to be committed. The Gateway will restart.

  11. Make sure to disable sharing your network in your computer's network settings after your work is done

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