Difficulty: expert

After hardware installation according to Kiosk installation guide, it’s now time to configure the device and the app.

Hardware & Network Requirements

Installing the QBIC BOX PC in combination with an ELO screen

1. Install the WiFi antenna on the QBIC BOX PC (if applicable / network connectivity through WiFi. Not needed if ethernet cable will be used)

2. Place the following cables in the QBIC BOX PC:

   1. HDMI

   2. USB-C

   3. Ethernet cable (if applicable / network connectivity through ethernet cable. Not needed if WiFi will be used)

3. Connect the HDMI + USB-C cables from the QBIC BOX PC to the ELO screen

4. Connect the power cords in QBIC BOX PC and ELO screen

5. Place the QBIC BOX PC in the opening at the back of the ELO device

Booting the Kiosk for the first time

Step 1: Power the device

The device will launch automatically after connecting it to a power supply.

The device does not have a fixed battery; therefore, it is important to maintain a stable power supply.

Step 2: Connect to the network

• Connecting to a wired network happens automatically when plugging in the (POE) Ethernet cable.

  • Make sure Ethernet is enabled in your POE switch.

  • Specific configuration such as subnet mask, fixed IP etc. can also be configured via the device's home screen.

• The wireless network can be configured via the app's home screen:

  

In case your device seems to be stuck in the booting process, you will need to reset the device: there is a hole labelled "reset" at the back. Power on the device and push a paperclip for 10 seconds in the reset hole (you should feel a click when pushing the reset button).

Step 3: Check firmware version

Make sure the latest version required firmware version is installed.

• At least version v1.0.18 must be installed.

• The version can be checked on the home screen (see screenshot below):

• Upgrades of the firmware can be managed via remote Device Control for Kiosk App
   

  

Step 4: Install the app using Spacewell Device Control

You have now successfully installed the Qbic Kiosk. 

In order to further configure the device and install the Room Display app, follow the below instructions to Install the Kiosk app.

Install the Kiosk app

You’ll need a device account and an admin account in order to log in and install the Kiosk app.

Keep your computer or tablet close, since you’ll need access to https://devicecontrol.cobundu.com/ to (remotely) configure the app settings.

Prerequisites

1. You’ll need both a Qbic device + a PC

2. Both devices should be on the same network

3. Create a device account (i.e. the device account that will be used to log into the Kiosk application) in Users & Groups

4. Ideally, you’ve already configured a Profile and a Theme, see Customizing the Room Display

Step 1 - 3 - Install & Launch the app

see Device Control for QBIC

Step 4 - Configure the app

Expand
title On the device, log in with the device account
You will have to provide the device account that has been configured in Users & Groups If your device account is already in use by another Kiosk app, you will receive an error message. You’ll have to go to https://devicecontrol.cobundu.com/ and unlink the account used by the other kiosk.

Expand
title Wait for the app to ask for a configuration
If this is the first time you use the device account, the app will launch and give an error. Don’t panic, this is completely normal The app is asking which locations and profile to load. You’ll need your laptop for the next few steps.

Expand
title Open device control to set up the new app
Go to https://devicecontrol.cobundu.com/ and log in with an admin account. You should see you new device in the list with a label “not configured” on the right.

Expand
title Select the device and press START CONFIGURATION
When you select the device, a panel will appear from the bottom. Click on Start configuration.

Expand
title Select Floor Display
Select FLOOR DISPLAY in the pop-up window that appears

Expand
title Select locations + a profile & theme to be applied
Select one or more locations, a Profile and a Theme using the drop down menus. These settings will be pushed to the Kiosk app after you pressed SAVE. You can customize this later at any point.

Expand
title You might need to go back to the device and tap 'retry'
Once you pressed RETRY the app will continue it’s configuration

Expand
title Congratulations, you're ready
Now you’re good to go

Hide Navigation Bar in Fullscreen Mode

(optional) Enable Screen Pinning

Once you’ve downloaded the Kiosk app, you can lock the Kiosk app to prevent going outside the appAfter enabling the “Hide Navigation Bar in Fullscreen Mode” setting, you should not be able to leave the app.

If you are still able to go out of the app, or fullscreen mode is not available on your device, you can enable Screen Pinning.

Go back to the device to enable screen pinning:

1. ‪Go to Settings > Advanced Settings > Security > Screen pinning > turn on

2. Open the Kiosk app > open recent apps (rectangle icon on 3-Button Navigation)> Click on the Kiosk app Icon > Select pin this app

Troubleshooting

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