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Difficulty: expert
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Learning Objectives
After reading this article, you’ll be able to:
Set up Device Notifications
Find Device Notifications
In the "Notifications" section in Workplace Backend Studio, it is possible to configure notifications for tracking the health of installed devices. Rules can be created per building or per administrator, as needed.
Login with your credentials
Choose menu item Notifications
Inbox
In the Inbox, you’ll find all notifications that have been send for this tenant (configuration see below chapter “Notifications > Device Health”). You can see All or filter on read/unread messages.
Marking them as read is possible by selecting the checkbox in front of the message or clicking the icon behind.
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Device Health
In Device Health, you can configure for which site or building notifications should be send and to whom.
When a notification is enabled, the administrator(s) receive a daily summary email containing the list of devices in statues "To check" or "Offline”.
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A notification rule exists out of the below fields:
Buildings (scope)
Administrators
Notification time and timezone
Language for the email message
Each rule can be enabled/disabled individually using a toggle button. It is also possible to enable/disable all rules at once.
It's also possible to run a rule immediately
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to verify the device health in a building instantaneously
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Example of send e-mail when Sensor Health Notifications are enabled
The list is distributed per building
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Last Connected info was only developed for this feature, ie for any devices added to Studio after summer 2021, this field will be filled in
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In the e-mail attachment, you'll find a csv file with all relevant information. This allows for filtering on device type, status, zone, building, floor, etc
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