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Set up Notifications for Sensor Health

Set up Notifications for Sensor Health

Difficulty: expert

Learning Objectives

After reading this article, you’ll be able to:

  • Set up Device Notifications

  • Find Device Notifications


In the "Notifications" section in Workplace Backend Studio, it is possible to configure notifications for tracking the health of installed devices. Rules can be created per building or per administrator, as needed.

 

Inbox

‪In the Inbox, you’ll find all notifications that have been send for this tenant (configuration see below chapter “Notifications > Device Health”). You can see All or filter on read/unread messages.

‪Marking them as read is possible by selecting the checkbox in front of the message or clicking the icon behind.


Device Health

‪In Device Health, you can configure for which site or building notifications should be send and to whom.

When a notification is enabled, the administrator(s) receive a daily summary email containing the list of devices in "To check" or "Offline” state. For more information on Sensor Health Status, see How to monitor Sensor Health

A notification rule exists out of the below fields:

  1. Buildings (scope)

  2. Administrators

  3. Notification time and timezone

  4. Language for the email message

Each rule can be enabled/disabled individually using a toggle button. It is also possible to enable/disable all rules at once.

It's also possible to run a rule immediately to verify the device health in a building instantaneously.

Example of send e-mail when Sensor Health Notifications are enabled

The list is distributed per building.

In the e-mail attachment, you'll find a csv file with all relevant information. This allows for filtering on device type, status, zone, building, floor, etc

 


 

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