Difficulty: expert

After installing the Kiosk Hardware according to Kiosk Hardware Installation, start the device.

Booting the Kiosk for the first time

When launching the device, you are presented with 3 options in the boot menu: choose ANDROID HOME

1. You will go through a standard Android setup wizard, (similar to a first-time setup of a new smartphone)

2. Connect to the network during the wizard in order to get an internet connection

3. You’ll need a Google-account in order to access the Android Playstore and install the kiosk app.

Android settings before installing the app

Configure below settings to keep the Kiosk App alive at all times, ready for end-users to use. It will also remove the possibility of them easily breaking out of the app.

1. Change the Android Display setting

2. Disable Sleep Mode

Android sleep/idle mode will kick you out of the app, so it’s better to disable these features.

1. ‪Go to Settings > Display > Automatic idle mode: set to “Backlight off during a specific time period”

2. Go to Settings > Display > Screen timeout: set to “never”

3. Remove 3-Button Navigation

4. Define Landscape or Portrait mode

In Settings > Display, select “Auto-rotate screen”. Depending on the installation angle of the screen, the Kiosk App will launch in landscape or portrait mode.

5. Enable Screen Pinning

Once you’ve downloaded the Kiosk app (see below), you can lock the Kiosk app to prevent going outside the app.

1. ‪Go to Settings > Biometrics and security > Other security settings > Advanced > Pin windows

2. Open the Kiosk app > open recent apps > Click on the Kiosk app Icon > Select pin this app

Download the Kiosk app

Using the Google Playstore

Go to the Android Playstore and search for Spacewell Kiosk

Using the Spacewell app store

Use the Chrome browser installed on the device to visit the Spacewell Appstore (spacewell.com)

1. On the Kiosk page, select the Android button (image below) to download the Kiosk app on the device.

2. Then install the app manually.

3. When prompted, approve “unverified .apk installation”.

Install the Kiosk app

You’ll need a device account and an admin account in order to log in and install the Kiosk app.

Expand
title Open the app on your device
The boot screen of the app has 1 big button “let’s get started” Press it

Expand
title Log in with the device account
You will have to provide the device account that has been configured in Users & Groups Note If your device account is already in use by another Kiosk app, you will receive an error message. You’ll have to go to https://devicecontrol.cobundu.com/ and unlink the account used by the other kiosk.

Expand
title Wait for the app to ask for a configuration
If this is the first time you use the device account, the app will launch and give an error. Don’t panic, this is completely normal The app is asking which locations and profile to load. You’ll need your laptop for the next few steps.

Expand
title Open device control to set up the new app
Go to https://devicecontrol.cobundu.com/ and log in with an admin account. You should see you new device in the list with a label “not configured” on the right.

Expand
title Select the device and press START CONFIGURATION
When you select the device, a panel will appear from the bottom. Click on Start configuration.

Expand
title Select Floor Display
Select FLOOR DISPLAY in the pop-up window that appears

Expand
title Select locations + a profile & theme to be applied
Select one or more locations, a Profile and a Theme using the drop down menus. These settings will be pushed to the Kiosk app after you pressed SAVE. You can customize this later at any point.

Expand
title Go back to the device and tap 'retry'
Once you pressed RETRY the app will continue it’s configuration

Expand
title Congratulations, you're ready
Now you’re good to go

Troubleshooting

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