Datasheets can be found here: Data sheet Tabs (Tracknet) hubs & sensors
Technical Requirements of the Hub
Since you're work with a 4G router (hotspot), the client does not need to open ports, as they are open on the router. This way, you can set up a system that is completely disconnected from the existing IT infrastructure)
(in case of 4G, a 4G gateway is needed)
How to Activate the Hub
Make sure you're connected to the device with an ethernet cable.
Visit http://klk-fevo-XXXXXX/ (XXXXXX = last 6 digits of EUI on the back of the gateway)
Get your login from the Spacewell hardware manager.
In order to set up 4G, select "Administration" in the left hand menu:
- Enable mobile network
- Enter PIN code
- Add Operator details
Get MCC and MNC values from Most up to date list of MCC and MNC codes: mobile country codes – mobile network codes (mcc-mnc.com)
GET APN values from carrier (address, username, password), example is swedish carrier tele2:
Reboot the gateway and unplug the network cable for the configuration changes to take effect.
Check in TTN that the gateway is online (EUI (format 7076FF006404027E) can be found on the sticker at the back of the device).
Check connection
In order to check the connection of the hub on the TTN platform, please communicate the EUI (format 7076FF006404027E), that can be found on the sticker at the back of the device, to the Cobundu SPOC.
If your connection was successful:
- the LEDs on the device will be
- 1st LED will be solid green = power status = connected to power
2nd LED = can be ignored
3rd LED = blinking green = LORA activity/connected (sending packages to LORA) (blinking will be higher in frequency once sensors installed)
→ To see if a hub is live ON the device, is only possible if all sensors are installed (operational mode), because then the 3rd blinking LED will be blinking more continuously
- the indicator on the TTN platform will be solid BLUE which means that the gateway is connected to the LoRaWAN network and is ready to handle packets (Spacewell Cobundu SPOC is able to check this based on the Board ID)
Troubleshooting
- Check the LED lights
- Make sure there are not typos in the hub board ID (ask customer to take a picture of the sticker at the back of the device)
- Check if the hub is connected to the correct network (on the switch)
- Are you sure the SIM card is activated with the network provider?
- Check operator details are correct in the configuration
- Replace a non-working hub with one that is confirmed working