Difficulty: novice

What is task delegation and when do we use it?

An important feature of Workplace is the authorization of access rights that determines the tasks for certain users. An employee working for the service desk will have different tasks as compared to a user working as a contract manager. Task delegation allows for the allocation of tasks from one user to another. The access rights necessary to perform the tasks of the other user will be temporarily granted. Taks delegation is useful when a user should take over the tasks of another user, during a limited time span, without permanently altering the access rights. A common use case is for instance during someone’s vacation.

Task delegation set-up

To set up task delegation:

1. Navigate to the profile settings by clicking on the profile icon;

2. Select the user that that should receive the temporary access rights;

3. Fill in a start and an end date;

4. Set Delegation active to “Yes”.

Summary

• Task delegation will temporarily grant the necessary access rights to perform the tasks of another user.