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Difficulty: novice

Content

Learning Objectives

After reading this article, you’ll be able to:

  • Check prerequisites for VergeSense gateway

  • Install VergeSense gateway

This Page is still in Draft / Work in Progress State.

What is a VergeSense Gateway?

VergeSense sensors connect to their own proprietary hub, which will be delivered with your hardware shipment. VergeSense recommends 1 gateway per 50 sensors.

Vergesense gateways can be cellular (connecting to the Vergesense platform over a 4G sim card), or can connect to your network via ethernet or WiFi.

Prerequisites

In the sensor plan, VergeSense will make a suggestion of where to place the gateway (see VergeSense installation location). They should be installed above human height; ideally up on the ceiling.

Be sure to prepare cabling and possibly network configurations based on VergeSense hardware & network requirements.

Unboxing

  • Vergesense Gateway

  • ‪Charger and plug adapters

Connectivity

  • Vergesense Cascade-500 IoT gateway can operate with ethernet connection or WiFi.

  • VergeSense Cascade-500-W 4G gateway can operate with the pre-installed eSIM/ SIM card (needs power).

It’s possible to check on-site connectivity prior to installation date. Connect the gateway to power, and possible PoE, and inform your Spacewell Implementation consultant, who will in turn request VergeSense to check the connectivity.

Installation

Make sure to install the gateway and confirm its connectivity before sensor activation.

Where to place your gateway?

On the Sensor plan, VergeSense will make a suggestion for the VergeSense installation location. Depending on on-site availability of PoE or access, installation location might differ slightly. Please inform VergeSense if this is the case.

‪Place the Gateway somewhere in the center of the area you want to cover.

Place and set up up to 50 VergeSense sensor devices clustered around the gateway. The sensors will automatically set up a mesh network to connect to the gateway and each other.

The maximum distance between the gateway and the nearest installed sensor should be no more than 10 meters.

The gateway can be installed both horizontally or vertically.

‪Ideal placement for the gateway is above human height: best is up or against the ceiling.

In the example to the right, the only available PoE cable was close to the floor, so in the end the gateway was stuck to a large screen to still be above human height.

Start up your gateway

  • Vergesense Cascade-500 IoT gateway can operate with ethernet connection of on WiFi. If Power-over-ethernet is available, it can work only on PoE cable.

  • VergeSense Cascade-500-W 4G gateway can operate with the pre-installed eSIM/ SIM card (needs power). An eSIM/SIM card is pre-inserted with this model.

 VergeSense Cascade-500-W 4G gateway antenna installation

Antennae should be hand tightened. They should be mounted facing up and angled away from metal for optimal cellular signal strength

Special consideration should be given to any metal near the mounting area, such as in support beams or HVAC ducts. Mount away from shelves, cabinets, HVAC ducts, and other obstacles

For optimal range, it is best to install gateway facing towards coverage area. Maintain a clear line of sight or minimize obstacles to desired coverage areas. Mounting above 6’ (2m) is recommended. 

Once you connect the device to power, wait for about 2 minutes for the light to turn green.

See https://spacewell.atlassian.net/wiki/spaces/KB/pages/143818753/VergeSense+troubleshooting#Gateway-LED-Indicators for more information about different LED colors and the status of the gateway.

Set up your gateway

  1. ‪Locate the gateway device ID at the front of your device, or on the box

  2. Once the LED is green, inform your Spacewell Implementation Consultant, who will configure the gateway on the https://spacewell.atlassian.net/wiki/spaces/KB/pages/492301/VergeSense+Platform+SW+internal#Deploy-gateways-in-VergeSense-Platform to check connectivity.

Next Steps

After gateway connectivity confirmation, follow steps in VergeSense sensor installation.

Troubleshooting

If the light does not turn green, and you’re using a PoE cable, make sure there is no issue with the cable nor the switch.

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