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Difficulty: novice

Content

Learning Objectives

After reading this article you will be able to:

  • Use the Workplace Experience Dashboard in Workplace Management


When you are an admin in Workplace Management and you’ve finished setting up the integration with Workplace Experience, the “Workplace Experience”dashboard will be available for you. See screenshot below. These buttons provide you with a quick link to:

  • Often used functionalities (External App, Cobundu analytics) and;

  • handy features the quicken your implementation (QR codes areas and Area photo overview).

 Cobundu reports

Cobundu reports

Her you will find the reports that are used to share data between the Axxerion and Cobundu platform. You can open a reports by clicking on the magnifying glass.

Tip: When viewing the items that have been added to the external App via the “Cobundu external apps” button, it will retrieve a maximum of 1000 results. Using these reports, you are able to, for example, view the all users ir areas that are linked to the external app (without the 1000 results limitation).

 User export

User export

This report van be used to export all users from Workplace management to Excel. This report can than directly be uploaded in Cobundu Studio to create users,

To export uses:

  1. Click the ‘User export’ button;

  2. Apply filtering if needed;

  3. Click ‘Search’ to retrieve the results;

  4. Click “Export Excel” on the top of the page.

  5. Now open Cobundu Studio

  6. Click ‘Users’

  7. Import

For more details on managing users in Workplace Experience (Cobundu Studio) read this article: Users & Groups.

 Cobundu Analytics (dashboard)

Cobundu Analytics

The Axxerion-Cobundu integration debug dashboard can easily be accessed via the ‘Cobundu analytics’ button on your startBoard.

The Cobundu analytics can be used to troubleshoot the Axxerion setup for the Cobundu integration. for this several dashboards are available that show incorrect settings or missing data. These dashboards help the Consultant or Customer Support to pinpoint the issue.

One of the first steps of troubleshooting is to run the Cobundu reports manually with a filter on the corresponding External app. If the result is not what the user expects, then the user can check why some data is missing or why incorrect data is returned.

The buttons you see in the screenshot above, which are related to the Axx-Cob integration, will become visible once you finished the first step of the “Cobundu: Reservations“ Solution-Based Rollout.

Use of colors

The dashboard analyses some key components of the integration. If there is an issue, the columns ‘Remark’ or ‘Value’ will tell you what you need to do to fix the issue. The colors should be interpreted as follows:

  • Green: good, no action needed.

  • Orange: non-blocking issue, integration works but with the indicated limitation/ point of attention.

  • Red: blocking issue that needs to be fixed in order for the integration to work.

The dashboard contains multiple reports

  • Cobundu debug overview: the Cobundu debug overview shows incorrect settings or missing objects. If a setting is incorrect or not set up optimal, a description is shown in the ‘Remark’ column on how to fix the issue.

  • Cobundu reports customization: the Cobundu reports customization shows if client customization has been added to the default Cobundu reports.

  • Property and Area hierarchy: shows if all parent areas are linked to the External app. This is to prevent an unclear overview of areas in Cobundu. The overview also shows if the hierarchy of the areas in Axxerion Workplace is correct according to the default categories.

    • A Floor area can only have a Main area as a parent

    • A Parking or Workplace area can’t have a Workplace or Parking area as a parent

    • etc.

Examples

 QR codes areas

QR codes areas

Using this report, you are able to print QR codes for areas and workplaces.

  • We advise you use the method described below which allows you to simply print the QR codes to A4 on a printer of your choosing.

  • There is no need to buy a label printer.

 Area photo overview

Area photo overview

The area photo overview allows you to quickly add photo’s to an areas/ workplace from a list page.

Tips:

  • Use the same photo for similar workplaces. For example the same photo for:

    • all workplaces without an extra screen;

    • all workplaces with a single screen;

    • all workplaces with double screens;

    • workplaces with a desktop.

Adding photos to (multiple) workplaces/ areas

  1. Click the ‘Area photo overview’ button;

  2. Apply filtering if needed;

  3. Click ‘Search’ to retrieve the results;

Summary

Exercise

  • Open the debug dashboard and look at the debug information. How did your integration go? Is everything green?

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