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Difficulty: novice

Content

Learning Objectives

After reading this article, you’ll be able to:

  • Create ad hoc visitors

  • Include visitors during the reservation process for room booking

  • Manage all visitors


Include visitors during the reservation process or create an ad-hoc visitor. This streamlines the process for the front desk by pre-populating visitor information and facilitates a smoother check-in experience.

You’ll only see the Visitor-relevant features, after your administrator assigns the relevant permission.

For every visitor, following information can be provided:

Visitor details

  • Name & Company (mandatory)

  • Email

  • Visitor Type (list defined by administrator)

  • Car > if yes: license plate

  • Description

More details

will be taken from Reservation when visitors are added during the reservation process:

  • Location (Building)

  • Host name

  • From - To Date & Time

Create ad hoc visitors

From the “My Visitors” menu point,

  • manually add visitors, by providing the requested information in the GO Web portal

  • batch upload a list of visitors, that can be prepared in an excel format

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Include visitors during the reservation process

On GO - Create Reservation, it’s possible to add Visitors to a room reservation. In the Participants-tab,

  • manually add visitors, by providing the requested information in the GO Web portal

  • batch upload a list of visitors, that can be prepared in an excel format

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Manage all visitors

The My Visitors overview lists all future visitors for the logged in user.

It’s possible to

  • Filter on date: next 7 days, next 30 days or look-up a specific date

  • Ad hoc creation of Visitors

    • Import: batch upload a list of visitors, that can be prepared in an excel format

    • Add: manually add visitors, by providing the requested information in the GO Web portal

  • Search on name

  • Sort on

    • Name

    • Building name

    • Arrival or Departure Time

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