Difficulty: novice
Content
Learning Objectives
After reading this article, you’ll be able to:
interpret data from the Reservation Insights Dashboard
Reservation Pattern dashboard reports on all reservations, including cancelled reservations and no-shows (available when sensor data is tracked).
Use this dashboard to gain insight in people behavior
The dashboard does not contain detailed timelines, but shows monthly trends on historical data.
Historical data means that the visualized data in the dashboard was gathered until yesterday. The current Reservations Insights will load data from 01/07/2022 (hard coded date).
Reservation Insights covers all reservable categories (Rooms, Workplaces, Parking and Equipment), except Services.
“Summary” page
Get a quick summary insights on how people book and cancel their reservations, to learn from booking patterns to increase awareness and encourage best-practices
“Cancellations” page
View how many cancellations were made
Per month
Per building
Per organization
Cancelling in advance = good behavior
“No Shows” page
See what are the “no show” patterns where the reserved space is not cancelled in advance, in order to take appropriate actions to reduce the “no shows”
(automatic) cancellations after the meeting starts = bad behavior
“Reservations Patterns” page
View total hours reserved:
Per organization
Per category
“Data” page
Metric definitions
# Reservations: number of reservations that are NOT cancelled
Reservation rate: Hours reserved / (Hours available x Nr of reservable items) -> calculated per hour
Avg duration: Avg (Hours reserved / Nr of Reservations)
Avg leadtime: Avg (Start date – Creation date)
More information
Frequently Asked Questions on Dashboards
Check out FAQ on Dashboards
How to navigate the Dashboards
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