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Learning Objectives

After reading this article, you’ll be able to:

  • Configure the necessary assets in the PointGrab™ Platform

  • Configure the device to its location in the Workplace Platform


This guide focuses on the configuration of the Pointgrab devices on the PointGrab™ Platform and Workplace back-end Studio.

As a prerequisite, we assume a configured asset tree in the PointGrab™ Platform, in which a floorplan is uploaded.

For a more detailed understanding of the PointGrab™ Platform, please consult the /wiki/spaces/KB/pages/492295 manual.

Deploy sensors in PointGrab™ Platform

Link the device IDs from the physical installation to the sensors device name (include area name, customer name (eg customer_area_floor number_room number_X))

Info

Before linking a new sensor device, the sensor must be powered up and have internet access to the PointGrab™ cloud (make sure to check the PointGrab hardware & network requirements).

Manually Import Commissioning Data

Note

Make sure to cross-check the serial number written on the back of the PointGrab sensor.

  1. Use the search and paging options to find the device.

  2. Click the “Link Device” symbol/button on the right hand side. The Link dialog is displayed.

  3. In the Serial Number field, enter the serial number

that is provided
  1. written on the

sticker
  1. ethernet port on the back of the PointGrab sensor. Serial numbers should be inserted using the following format: xxxxxxx-xxxx-xxxxxx-xxxx. Almost all sensors linked to Spacewell start with

identifyer
  1. identifier 4000023-1401-xxxxxx-xxxx.

  2. Click Link and verify that the sensor’s Link Status icon in the table changes to the “linked” symbol.

Image Added

Info

You can only link one device at a time.

Import & Export Commissioning Data from a File

Please check out the complete description and example of batch uploading devices as described on /wiki/spaces/KB/pages/492295.

Define areas in PointGrab™ Platform

Following the steps described in the /wiki/spaces/KB/pages/492295, define the areas where the sensors will measure headcounts (eg. different workplaces to be covered by 1 Pointgrab sensor)

Don’t forget: all of these areas need to be within the Detection Area (check PointGrab installation for more information on Detection Area linked to Installation Height)

Note

Even if the Detection Area might be large enough to cover more than 10 work places, PointGrab™ has a limit to max 10 areas per device, so if you create more in PointGrab™ Platform, the device will appear offline.

Finetune PointGrab™ Platform

Finetune the location of the area and the sensor device by comparing the live view and the on site situation.

Deploy sensors in your Workplace tenant 

Info

Deploying sensors in Workplace can only be done by Spacewell.

For Spacewell external users: please contact your Implementation Consultant and indicate your tenant and the relevant PointGrab Management Platform area names that need to be mapped in Studio.

For Spacewell Implementation Consultants:

  • using your multi-tenant account (see /wiki/spaces/KB/pages/491811), you can create/modify areas in Studio. The drop down list starts at PointGrab Management Platform site level.

  • make sure your customer is added to PointGrab Management Platform app-account MCSs2 (Every time you add a new branch, you must also give access to see this branch for user MCSs2, which is used by Workplace): PointGrab Management Platform > User Manager > Find MCSs2 > Edit > Click on Assets Tree > setup all needed check boxes > click Apply > click Save on the main window

Please be aware that only after the next data package is send, data for this sensor will be visible in your tenant. (This means that depending on time of provisioning to your tenant and activity at the customer site, this can take a while.)

  1. Go to your tenant (https://studio.cobundu.com)

  2. Go to Devices > "Add New Device"

  3. Select "PointGrab" in Device Type

    1. this will automatically select the relevant channels for PointGrab (Headcount, Footfall-in and Footfall-out)

    2. if you want to disable one or more of these channels (when for example in your project, the PointGrab devices will only be used for Headcount), you can click on the "Advanced" button and scroll down to modify Advanced Sensor Details. Only do this after approval of your Spacewell Consultant.

  4. Select the detection area (that has been set up in PointGrab Management Platform beforehand) from the Device ID drop down list

    1. Because the Device ID drop down list includes ALL Workplace tenants, it's not possible to select PointGrab Management Platform device ID by using a tenant-direct-login in Studio. For Spacewell external users: please contact your Implementation Consultant and indicate your tenant and the relevant PointGrab Management Platform area names that need to be mapped in Studio.

  5. Give a meaningful name: include device name, tenant name (eg tenant_floor number_area)

    1.  Make sure device ID + location are referenced everywhere, so that in Studio you can use the simple search function 

  6. Map against the installation location in Studio

  7. Save/Submit your changes

Quality Assurance

Verify Quality Assurance steps in Quality Assurance Occupancy/Utilization Sensor

Next steps

Once data is flowing into the Workplace Platform, Configure Space monitor.

In case you encounter any issue with your devices, don’t hesitate to check PointGrab troubleshooting.


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