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This page describes more steps to follow concerning sensor connectivity: Sensor connectivity troubleshooting guide

Inaccurate data

Inaccurate data can have several causes. Therefor a few checks can always be made.

  1. Do the sensor id's and location comply with deployment?
  2. Are the sensors linked to the correct floor/building?
  3. Are the sensors places optimally according to the Motion Tabs (Tracknet) sensor installation guide?
  4. How are the sensors placed?
    Pictures help:
    1. What does a desk look like?
    2. What is the orientation of the sensor?
    3. Are the desks placed in corridors? If so how wide is a corridor?
    4. What are the dimensions of a desk? Height, width, depth?
  5. Are all sensors placed the same?
  6. For horizontal facing desk sensors, has the sensitivity been reduced? 
  7. For vertical facing desk sensors the sensitivity shouldn't be reduced 
  8. Does each location have the correct number of sensors linked to it? (e.g. 1 desk = 1 motion sensor)
    The Studio Location Tree can help you with this check

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  • plastic badge/credit card/screw driver to open the sensor (check Tabs Sensors installation guides page on how to remove/change a sensor)
  • spare batteries (1/2 AA 3.6V lithium battery)
  • spare caps (if needed)
  • tape and scissors (see Tabs Sensors installation guides for best practices on tape)
  • computer with access to internet: Studio (health info) + Confluence (eg hub LEDs, installation instructions)
  • paperclip (optional)
  • microfibre cloth to clean surface

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