This page describes the configuration that is needed to start using Kiosk Touchpoint

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Booting the Kiosk for the first time

When launching the device, you are presented with 3 options in the boot menu:

1. Native android mode, which will allow you to set up the kiosk as an android device = preferred
   

1. Log in a with a customer google account > download the app from the store and configure through Device Control (see Device Control Platform (Kiosk App & Workplace App)).

2. Alternatively, go to the Spacewell Appstore and download the Kiosk App (= this means you'll have to manual update when a new version of the app is available). To use the official appstore, make sure to have a gmail account to log in.

   1. Remember users can exit the app in this mode.

3. Use Device Control Platform (Kiosk App & Workplace App) to configure the Kiosk app on your device

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Settings

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title Modify Display Settings to make optimal use of the app
Go to Settings for the tablet > Display Settings; you can modify Font Size, Screen size and DPI. Select DPI and set to the lowest value (160) Image Removed

2. Elo view provides a big kiosk view, while allowing remote control of the kiosk. The license for this is not sold by Spacewell, so please subscribe with ELO to get these features unlocked.

When you have selected this option, but do not have a license from ELO, you'll get stuck in this mode while the device is waiting for content: The device expects an app to be remotely pushed from the ELOview platform

3. Developper mode, which is not to be used

Although the ELO view license is not sold by Spacewell, you might ask if it's useful to have:

• It’s a remote device console where you can set the tablet settings and push our app in Kiosk-mode.

• At moment of writing you can get a free trial before deciding whether to buy the subscription to the ELO platform.

• The Home page is a dashboard with useful insights about the Kiosks running in your portfolio

• From the DEVICES tab, you can add new devices and see the ones you have active in your portfolio

• From the CONTENT tab, you can manually upload an APP or set a link to a WEB APP. When our app is updated, you’ll have to manually re-upload and re-drag it to your devices

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choose ANDROID HOME

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1. You will go through a standard Android setup wizard, (similar to a first-time setup of a new smartphone)

2. Connect to the network during the wizard in order to get an internet connection

3. You’ll need a Google-account in order to access the Android Playstore and install the kiosk app.

Android settings before installing the app

Change the Android Display setting

Change the DPI settings of the device before using the Kiosk app. This will improve the scalability of the app

‪Go to Settings > Display Settings > Advanced > DPI settings > set to the lowest value (often 160)

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Enable Screen Pinning

You can lock the Kiosk app to prevent going outside the app.

‪1. Go to Settings > Biometrics and security > Other security settings > Advanced > Pin windows

‪2. Open the Kiosk app > open recent apps > Click on the Kiosk app Icon > Select pin this app

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Download the Kiosk app

Using the Google Playstore

Go to the Android Playstore and search for Spacewell Kiosk

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Using the Spacewell appstore

If you can’t find the Kiosk app in the Appstore, go to the spacewell appstore using the Chrome browser installed on the device: Appstore (spacewell.com)

On the Kiosk page of the Spacewell appstore, click on the Android button (image below) to download the Kiosk app on the device. Then install the app manually. When prompted, you will have to approve “unverified .apk installation”.

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Install the Kiosk app

You’ll need a device account and an admin account in order to log in and install the Kiosk app.

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title Open the app on your device
The boot screen of the app has 1 big button “let’s get started” Press it Image Added

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title Log in with the device account
You will have to provide the device account that has been configured in Users & Groups If your device account is already in use by another Kiosk app, you will receive an error message. You’ll have to go to https://devicecontrol.cobundu.com/ and unlink the account used by the other kiosk. Image Added

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title Wait for the app to ask for a configuration
If this is the first time you use the device account, the app will launch and give an error. Don’t panic, this is completely normal The app is asking which locations and profile to load. You’ll need your laptop for the next few steps. Image Added

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title Open device control to set up the new app
Go to https://devicecontrol.cobundu.com/ and log in with an admin account. You should see you new device in the list with a label “not configured” on the right. Image Added

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title Select the device and press START CONFIGURATION
When you select the device, a panel will appear from the bottom. Click on Start configuration. Image Added

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title Select Floor Display
Select FLOOR DISPLAY in the pop-up window that appears Image Added

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title Select locations + a profile & theme to be applied
Select one or more locations, a Profile and a Theme using the drop down menus. These settings will be pushed to the Kiosk app after you pressed SAVE. You can customize this later at any point. Image Added

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title Go back to the device and tap 'retry'
Once you pressed RETRY the app will continue it’s configuration Image Added

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title Congratulations, you're readt
Now you’re good to go Image Added