Competitor Analysis – Meeting Room Kiosk Designs & Proposed Flow

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This document presents a detailed comparison of meeting room kiosk solutions across industry leaders such as Ricoh Spaces, Logitech, Envoy, Korbyt, Comeen, and Yeastar. It highlights pros and cons of each platform, evaluates Spacewell’s current kiosk experience, and introduces a proposed new booking flow based on UX best practices and competitive gaps.

Pros & Cons Summary:

Competitors (Ricoh, Logitech, Envoy, etc.):

Pros:

• Clean and modern UI with visual indicators for availability (green/red)

• One-touch booking and check-in support

• Real-time availability status and room equipment info

• QR-based booking in some systems (Korbyt)

• Wall-mounted and tablet-based kiosk options

Cons:

• Some rely heavily on third-party integrations

• Limited customisation in branding and UI

• Not all support additional services like catering or equipment

• Steep hardware pricing (Logitech)

• Some lack multi-language support

Spacewell Kiosk Design:

Pros:

• Familiar brand styling and consistent UX with the Workplace app

• Integration with backend live data

• Basic booking, status indicators, and live room status features

Cons:

• UI lacks visual appeal compared to market leaders

• No one-touch booking or QR scanning yet

• Limited support for room amenities/equipment details

• Flow feels linear and less flexible

Proposed New Flow:

The redesigned flow focuses on:

• Visual-first approach using large availability indicators

• One-tap booking/check-in from the kiosk

• Clear status icons for occupied, available, and under maintenance

• Inclusion of equipment and amenities in room details

• Support for instant QR scan check-in

• Scalable design for multi-device (tablet/kiosk wall display)