Administrator startboard

As an administrator, the startboard you get is a bit different from the startboard a regular user has. This administrator startboard is aimed towards providing the administrator with the most relevant options for his or her (daily) tasks.

The exact options on the startboard depend on the administrator level of your user. For more information on administrator levels, see Administrator levels. This article is focused on the option for a level 1 administrator.

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The administrator startboard for a level 1 administrator

This startboard contains the following default* options in the different button bars:
*It is possible additional options are shown, based on certain enabled integrations, for instance when using Workplace Experience. These additional option are explained in those articles.

Translations: Search for translations used in the system and per translation, it is possible to override the existing translation (per language) in a custom translation. For more information on translations, see: Languages and translation strings in the ‘Day-to-day admin tools’ part

Module settings: Open the setting overviews. Via this menu option, the settings available for each enabled module can be changed. For more information on the module settings, see: Module settings in the ‘Day-to-day admin tools’ part

Find object via reference: Use this search option to quickly find a specific object (for instance a specific reservation or request) by inputting the exact reference (e.g. ‘RES-240032’). This is a quick and easy way to open a specific object, without first needing to navigate the the specific menu option (for instance ‘reservations’ to search for this type of object via the regular search option. You can only use the reference in this search and it has to be the complete reference.

Custom imports: If there are any custom-made SFTP imports available (for instance an active directory import based on SFTP), these will show up via this option. both the import results as well as error logs can be looked into per custom import. For more information on custom SFTP imports, see: SFTP import and export setup

Email log: Via this overview, the (automatic) emails that are sent via the system (e.g. login credential emails and emails from workflow processes) can be tracked. For more information on this option, see Email log

Login log: This will give the option to search all logins (and attempts) into the system, including via which IP address a user logged in. For more information on this option, see Login log

Groups: This gives an overview of all the available system groups. For more information, see System groups in the ‘Authorizing users’ part.

Profiles: This gives an overview of all the available user profiles. For more information, see User profiles in the ‘Authorizing users’ part.

Users: This gives an overview of all the users in the system. For more information, see: Managing users

Authorization matrix: The authorization matrix shows an overview of all the client's user profiles with all system groups included. Via this matrix, you always have an up-to-date authorization matrix available to see which profile has which access rights (based on the assigned system groups)

User profile matrix: For more information on the user profile matrix, see: User profile matrix in the Authorizing users part.

Apart from the above-described function buttons, the startboard also contains multiple overviews:

Failed script schedulers: Certain background tasks are executed periodically via scheduled scripts. For instance, the anonymization of certain data is done this way (if this feature is enabled). These script schedulers can also contain custom scripts (for instance a custom script that automatically archives users with a login date more than x weeks ago and runs every night).
Since it is always possible that for some reason such a script runs into a problem and stops running, the administrator startboard has an overview of failed script schedulers. If there are no failed script schedulers, this overview is not shown.
In case of a failed script scheduler, it is possible to open the script scheduler and see the error log. After the cause of the problem is fixed, the script scheduler can be put back to active and the status back to scheduled. If in doubt, contact customer support for assistance. For more technical information on script schedulers, see: Script schedulers

Deactivated users: Any user that is currently deactivated is shown in this overview. This can help the administrator with quickly activating users who, for instance, are deactivated because of the use of a wrong password. If a user is deliberately deactivated, these also show up in this overview and can be used as a reminder to archive the user, to free up the user license. For more information, see: Activating and deactivating users

License use: This graph directly shows the total user licenses versus the still available user licenses. For more information on user licenses, see: User licenses

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License use overview

Administrator navigation menu

As an administrator, the navigation menu you get has all of the same options each regular user has (for instance, the options to search in organizations and persons) and also has some administrator-specific options. These options are aimed towards providing the administrator with the most relevant options for his or her (daily) tasks. Some of the navigation menu option are also available as function buttons on the administrator startboard.

The exact options navigation menu depends on the administrator level of your user. For more information on administrator levels, see Administrator levels. This article is focused on the option for a level 1 administrator.

Users: The same option as on the startboard, see above

Profiles: The same option as on the startboard, see above

Bin: Objects that have been removed can be found back in (and if needed, restored from) the bin. For more information on the bin and archive, see: Bin - Archive

Archive: Objects that have been archived (similar to removing, but these are stored in the archive instead of the bin) can be found back in (and if needed, restored from) the archive. For more information on the bin and archive, see: Bin - Archive

Module settings: The same option as on the startboard, see above

Release notes: This is a direct link to the release notes page of this knowledge base. showing all the recent release notes per release. https://support.spacewell.com/space/ReleaseNotes

Translations: The same option as on the startboard, see above

Announcements: Via this overview, the announcements can be created and managed. For more information about the announcements, see: Announcements