Analytics
The WPM-WPEintegration debug dashboard can easily be accessed via the ‘Analytics’ button on your startBoard.
The Analytics dashboard can be used to troubleshoot the WPM setup. For this several dashboards are available that show incorrect settings or missing data. These dashboards help the Consultant or Customer Support to pinpoint the issue.
One of the first steps of troubleshooting is to run the Reports manually with a filter on the corresponding External app. If the result is not what the user expects, then the user can check why some data is missing or why incorrect data is returned.

Use of colors
The dashboard analyses some key components of the integration. If there is an issue, the columns ‘Remark’ or ‘Value’ will tell you what you need to do to fix the issue. The colors should be interpreted as follows:
Green: good, no action needed.
Orange: non-blocking issue, integration works but with the indicated limitation/ point of attention.
Red: blocking issue that needs to be fixed in order for the integration to work.
The dashboard contains multiple reports
Workplace Experience debug overview: the Workplace Experience debug overview shows incorrect settings or missing objects. If a setting is incorrect or not set up optimal, a description is shown in the ‘Remark’ column on how to fix the issue.
Workplace Experience reports customization: the Workplace Experience reports customization shows if client customization has been added to the default Workplace Experience reports.
Property and Area hierarchy: shows if all parent areas are linked to the External app. This is to prevent an unclear overview of areas in Workplace Experience . The overview also shows if the hierarchy of the areas in Axxerion Workplace is correct according to the default categories.
Examples


